Retail Customer Service Leader

4 weeks ago


Joliet, Illinois, United States PetSmart, Inc. Full time
PetSmart, Inc. Job Description

As a Retail Customer Service Supervisor at PetSmart, Inc, you will be responsible for delivering exceptional customer experiences through various channels, including telephone, in-person, and online interactions. Your primary goal will be to resolve customer concerns efficiently and effectively, ensuring a positive outcome for the customer.

Key Responsibilities:

Conduct customer service interactions, addressing concerns and resolving issues in a timely and professional manner.

Maintain store standards and lead a culture of empowerment, ensuring compliance with company policies and codes of ethics.

Foster a culture of belonging by promoting resources and creating a safe and inclusive workplace environment.

Collaborate with team members to achieve customer satisfaction and service excellence goals.

Stay up-to-date with company policies, procedures, and initiatives to provide exceptional customer service.

Requirements:

Strong customer service skills and experience in a retail environment.

Ability to work in a fast-paced environment and adapt to changing situations.

Excellent communication and interpersonal skills.

Strong leadership and team management skills.

Ability to maintain confidentiality and handle sensitive information.

What We Offer:

Competitive salary and benefits package.

Opportunities for professional growth and development.

Collaborative and dynamic work environment.

Recognition and rewards for outstanding performance.

Apply Now:

Apply for this exciting opportunity to join our team and make a difference in the lives of our customers. We look forward to hearing from you

  • Joliet, Illinois, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will provide exceptional customer service, register sales on assigned cash registers, and recommend items for sale to customers. Key responsibilities include:Key Responsibilities:Model and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register, provide customers with...


  • Joliet, Illinois, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our retail team, you will be responsible for delivering exceptional customer service. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions regarding the...


  • Joliet, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team in a retail environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...


  • Joliet, Illinois, United States Jewel-Osco Full time

    Job Summary: As a Retail Sales and Store Support at Jewel-Osco, you will be the face of the company, interacting with valued customers and helping them with their needs. You will also be responsible for maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service and ensure a positive shopping experience for...


  • Joliet, Illinois, United States Walmart Full time

    Job Summary: We are seeking a highly motivated and customer-focused Cashier Team Member to join our team at Sam's Club. As a Cashier Team Member, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our members.Key Responsibilities:Provide excellent customer service by greeting members,...


  • Joliet, Illinois, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Provide exceptional customer service by greeting...


  • Joliet, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for delivering exceptional customer service, assisting customers with their pharmacy needs, and maintaining a clean and organized store environment.Key...


  • Joliet, Illinois, United States Comcast Full time

    At Comcast, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Retail Sales Consultant, you'll play a critical role in helping us achieve this goal.Job SummaryThis is a customer-facing role that requires a passion for sales, a strong understanding of our products and services, and excellent...


  • Joliet, Illinois, United States Rush Enterprises, Inc Full time

    Service Department Leader Opportunity Rush Truck Centers is seeking a qualified Service Department Leader to oversee our mobile service technicians. As a Service Department Leader, you will be responsible for ensuring that repairs are completed efficiently, effectively, and to a high standard of quality. Key Responsibilities: Dispatch repair work...


  • Joliet, Illinois, United States IKEA Full time

    Key Responsibilities:As a key member of the IKEA team, you will be responsible for ensuring the smooth operation of our Distribution / Customer Fulfillment Center. This includes performing administrative tasks associated with the Safety & Security of the unit and other teams where needed.Key Tasks:Answer and route calls received by the Receptionist, Retail,...


  • Joliet, Illinois, United States PetSmart, Inc. Full time

    Job Summary:PetSmart, Inc is seeking a Retail Operation Supervisor to support the associate and customer experience, ensuring pets are safe and healthy. Key responsibilities include optimizing sales through merchandise strategies, managing inventory, and operating POS systems accurately. The ideal candidate will guide sales associates in merchandise handling...


  • Joliet, Illinois, United States Skechers U.S.A. Full time

    Skechers U.S.A. Job DescriptionJob Title: Retail Product SpecialistAs a Retail Product Specialist at Skechers U.S.A., you will be responsible for engaging customers, greeting and getting to know them to meet their needs, and ensuring the sales floor is displayed to company standards.Key Responsibilities:Engage customers and provide excellent customer...


  • Joliet, Illinois, United States Thirteenth Floor Entertainment Group Full time

    Job SummaryWe are seeking a skilled Retail Sales Associate to join our team at Thirteenth Floor Entertainment Group. As a Retail Sales Associate, you will be responsible for selling merchandise and tickets to our events in our gift shop and ticket booth.Key ResponsibilitiesSell merchandise and tickets to our eventsProvide excellent customer service to our...


  • Joliet, Illinois, United States DDS DISCOUNTS Full time

    Key Responsibilities:As a Retail Associate at DDS DISCOUNTS, you will prioritize safety and maintain a high level of awareness on the sales floor to create a secure shopping environment. You will also treat all customers and associates with respect and courtesy, providing excellent customer service and support.What We Offer:DDS DISCOUNTS is committed to...


  • Joliet, Illinois, United States Tailored Brands Inc Full time

    **Retail Sales Associate Opportunity**We're looking for a skilled Retail Sales Associate to join our team at Tailored Brands Inc. As a Retail Sales Associate, you'll be responsible for delivering an exceptional customer experience in our retail stores.**Key Responsibilities:**Engage with customers to understand their needs and provide personalized...

  • Dunkin' Shift Leader

    4 weeks ago


    Joliet, Illinois, United States Dunkin' Full time

    Job SummaryWe are seeking a skilled Shift Leader to join our Dunkin' afternoon team. As a Shift Leader, you will be responsible for coaching Crew Members to execute operational Brand standards and deliver a great and friendly guest experience.Key Responsibilities Support a respectful team environment Communicate shift priorities, goals, and results with team...


  • Joliet, Illinois, United States Zumiez Full time

    Job Summary: As a Seasonal Retail Sales Associate at Zumiez, you will provide exceptional customer service, organize and present merchandise, and prevent loss through awareness of your assigned section. Key responsibilities include utilizing Zumiez selling techniques, maintaining a visually appealing store environment, and contributing to a positive team...


  • Joliet, Illinois, United States AlienVault Full time

    **Company Overview**At AT&T, we're dedicated to connecting our communities through innovative products and exceptional customer service. As a Retail Sales and Community Ambassador, you'll play a key role in driving sales growth and fostering meaningful relationships with customers.**Salary**Our Retail Sales and Community Ambassadors earn a competitive...

  • Retail Sales Associate

    20 hours ago


    Joliet, Illinois, United States Thirteenth Floor Entertainment Group Full time

    Job DetailsWe are seeking a highly motivated Retail Sales Associate to join our team at the Thirteenth Floor Entertainment Group. This role involves working in our gift shop and ticket booth, selling merchandise and tickets to our events. The ideal candidate will have great communication skills and experience with retail or cash handling. Customer service...


  • Joliet, Illinois, United States Pilot Flying J Full time

    Pilot Flying J is seeking a Retail Sales Associate to provide exceptional customer service at the sales counter. Key responsibilities include managing inventory, operating cash registers, and maintaining store appearance and cleanliness. As a member of our team, you will be responsible for:Key Responsibilities:Providing fast and friendly service to...