Customer Service Representative

3 weeks ago


Joliet, Illinois, United States IKEA Full time
Job Description

As a key member of the IKEA Distribution / Customer Fulfillment Center team, you will play a vital role in ensuring the smooth operation of our unit. Your primary responsibility will be to provide exceptional customer service and support to our customers and internal teams.

Key Responsibilities:
  • Perform administrative tasks associated with the Safety & Security of the unit and other teams as needed.
  • Answer and route calls received by the Receptionist, Retail, and Worker teams.

What We Offer: As a valued member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a collaborative team that is passionate about delivering exceptional customer service and ensuring the safety and security of our unit.

Requirements: To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You will also need to be able to multitask and prioritize tasks efficiently.



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