Lead Operations Coordinator

Position Overview

ABOUT THE ORGANIZATION

The Center for Justice Innovation is a non-profit entity dedicated to collaborating with communities and justice systems to promote fairness, enhance safety, and empower individuals and communities. The organization aims to identify and address the challenges that lead individuals into the criminal and civil legal systems as early as possible. This is achieved through various initiatives, including the development and implementation of programs that minimize the reliance on incarceration and foster economic opportunities, conducting original research to ascertain effective practices, and disseminating insights gained from both programming and research to those seeking to reform the justice system globally.

The Center operates with a workforce of approximately 900 employees and manages a budget of $100 million, achieving its mission through three core areas: creating and scaling operational programs to test innovative solutions, conducting original research to evaluate effectiveness, and providing expert guidance and policy support to justice reform advocates worldwide.

Operational Programs

The Center's operational programs, such as the acclaimed Red Hook Community Justice Center and Midtown Community Justice Center, are designed to test innovative solutions, tackle complex issues, and strive for systemic reform within the justice framework. These initiatives encompass community-based violence prevention, alternatives to incarceration, reentry programs, and court-based efforts aimed at reducing unnecessary incarceration while fostering positive changes for individuals and families. The outcomes of these programs include safer neighborhoods, decreased incarceration rates, and improved community perceptions of justice.

Research Initiatives

The Center's research teams consist of social scientists, data analysts, and legal professionals who are either academically trained or possess lived experiences. They conduct research both domestically and internationally on a variety of issues related to the criminal-legal system and justice. Their work includes evaluating programs and policies, conducting exploratory community-based studies, and providing research translation and strategic planning for system stakeholders. The Center has published studies on topics such as court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution, with a focus on making their findings actionable for communities, policymakers, and practitioners.

Policy and Expert Support

The Center offers hands-on planning and implementation support to various jurisdictions in areas of reform, including problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, and strategies to reduce incarceration and crime. The expert assistance provided encompasses data analysis, strategic planning, policy guidance, and hosting site visits to operational programs.

Support Structure

A dedicated support team within the Center ensures the seamless operation of various functions, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's workforce, these teams deliver essential infrastructure support and innovative solutions aligned with the Center's mission and values.

POSITION SUMMARY

In the context of the centralized criminal courthouse, Bronx Community Solutions offers meaningful early diversion, pre-plea, and post-conviction sentencing alternatives to participants, as opposed to traditional outcomes. By engaging in one of Bronx Community Solutions' programs, participants gain access to a range of onsite professionals, including social workers, case managers, and group facilitators, aimed at addressing underlying social service needs and connecting participants with community-based organizations, utilizing the arrest as an opportunity for transformative change and to prevent unnecessary incarceration.

Reporting to the Deputy Project Director, the Lead Operations Coordinator will undertake administrative and programmatic responsibilities to support the operations of all programs at Bronx Community Solutions. This role involves close collaboration with the senior management team and the Center's administrative staff to develop, implement, and support all court and community initiatives. The position encompasses significant administrative responsibilities, participation in planning and fundraising for new initiatives, coordination of project management for ongoing projects, and a comprehensive understanding of Bronx Community Solutions' programming and organizational structure.

Key Responsibilities:
Office Management:

• Oversee inventory management, including ordering supplies, tracking inventory levels, and communicating with staff regarding supply needs across initiatives.
• Maintain vendor relationships, process invoice payments, place orders, reconcile deliveries, and manage equipment maintenance.
• Utilize various internal databases for operational needs.
• Provide facilities and office management support for courthouse and community spaces.
• Develop and maintain departmental contact lists and relevant staff information.
• Manage the BCS calendars.
• Coordinate and facilitate onboarding processes for new employees.
• Act as a training liaison for the project and disseminate updates for staff training initiatives.
• Support the Project Director, Deputy Director, Program Coordinators, and Supervisors as required.

Planning Responsibilities:

• Coordinate special events in collaboration with staff and community partners.
• Manage logistics for internal and external meetings, including attendance tracking, agenda preparation, and minute recording.
• Assist in maintaining relationships with partner agencies and stakeholders.
• Support the management team in advocacy efforts and the creation of materials to communicate the impact of BCS to elected officials.
• Assist in managing strategic operations, including tracking progress on various initiatives and submitting administrative grant documents.
• Develop and implement a social media strategy for BCS across multiple platforms, creating and coordinating regular content.
• Perform additional relevant tasks as needed.

Qualifications: The ideal candidate will possess a Bachelor's degree or higher in a human services field, with a minimum of 4-5 years of experience in the criminal justice system, including supervisory experience, or 6 years of relevant experience. Proficiency in Microsoft Office applications, such as Word, Access, Excel, and PowerPoint, is preferred. This position requires an organized and innovative individual who is eager to learn about the internal workings of a criminal justice organization and can thrive in a dynamic environment.

Position Type: Full-time.

Compensation: The compensation range for this position is competitive and commensurate with experience. The Center for Justice Innovation offers a comprehensive benefits package, including healthcare, dental coverage, vision insurance, disability insurance, life insurance, and flexible spending accounts. The organization prioritizes mental health care for its staff and provides access to various mental health services. A retirement plan with employer contributions is also available.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We encourage applications from individuals of diverse backgrounds and experiences.

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