Front Office Supervisor
1 week ago
Join Our Team as a Front Desk/Night Audit Professional
Integral Hospitality Solutions is looking for a dedicated Front Desk/Night Audit professional to enhance our guest experience. In this role, you will play a crucial part in ensuring guest satisfaction while identifying opportunities for operational improvements.
Key Responsibilities:
- Check-in and assign accommodations to guests
- Verify and manage phone and online bookings
- Address guest inquiries, requests, and concerns promptly
- Process payments from guests upon departure
- Maintain accurate records of room occupancy and guest details
- Relay important guest information to relevant departments
- Conduct overnight audits and prepare reports
Qualifications:
- Prior experience in customer service or front desk operations
- Ability to establish rapport with guests
- Strong organizational capabilities
- Exceptional written and verbal communication skills
We look forward to welcoming a new member to our team who is committed to providing excellent service and enhancing our operational efficiency.
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