Front Office Supervisor

1 week ago


Waco, Texas, United States Integral HospitalitySolutions Full time

Join Our Team as a Front Desk/Night Audit Professional

Integral Hospitality Solutions is looking for a dedicated Front Desk/Night Audit professional to enhance our guest experience. In this role, you will play a crucial part in ensuring guest satisfaction while identifying opportunities for operational improvements.

Key Responsibilities:

  • Check-in and assign accommodations to guests
  • Verify and manage phone and online bookings
  • Address guest inquiries, requests, and concerns promptly
  • Process payments from guests upon departure
  • Maintain accurate records of room occupancy and guest details
  • Relay important guest information to relevant departments
  • Conduct overnight audits and prepare reports

Qualifications:

  • Prior experience in customer service or front desk operations
  • Ability to establish rapport with guests
  • Strong organizational capabilities
  • Exceptional written and verbal communication skills

We look forward to welcoming a new member to our team who is committed to providing excellent service and enhancing our operational efficiency.



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