Receiving Manager
4 days ago
We are seeking a highly skilled and experienced Receiving Manager to join our team at Natural Grocers. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our receiving department, including training, directing, and monitoring department staff.
Key Responsibilities- Provide World Class Customer Service as a top priority
- Exemplify integrity, responsibility, excellence, and adhere to all policies
- Accurately receive all incoming products, including date, accuracy, and damage checking
- Scan all incoming and outgoing product
- Stage products for efficient delivery to the sales floor
- Process all POs, RPOs, mispicks, invoices, and paperwork timely and accurately
- Research and process all discrepancies
- Communicate with department managers regarding delivery issues and vendor out-of-stocks
- Follow up on special orders
- Operate a forklift and pallet jack as required
- Maintain a clean and organized back room
- Ensure all in-stock products/conditions meet company standards
- Train and monitor department personnel, including assigning and following up on tasks
- Work with other department managers to cross-train staff to accomplish all needed tasks
- Assist in interviewing and hiring for department needs
- Work with the store manager to address performance and/or disciplinary issues within the department
- Open and close the store, including DSR and the closing cash process
- Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
- High School diploma, GED, or equivalent preferred
- 1-2 years of experience in retail, grocery, or retail environment; natural foods background is a plus
- 1-2 years of experience supervising others preferred
- 1-2 years of receiving experience preferred
- Ability to obtain forklift certification
- Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
- Ability to manage changing priorities and stay focused with the task at hand
- Sense of urgency in the completion of tasks
- Excellent customer service skills
- Highly organized with great attention to detail
- Ability to take direction and follow through
- Must be cashier trained and able to count currency
- Proficient in MS Word, Excel, and Outlook
Natural Grocers offers a comprehensive benefits package to our employees, including:
- Birthday Bonus Pay
- Vitamin Bucks (up to $2,080 earned as store credit annually)
- Holiday Pay for 5 Holidays – Stores Closed
- Paid Time Off (sick days and vacation) that Increases with Tenure
- Paid Nutrition Education
- good4u Crew Member Discount
- {N}power Program (customer appreciation and rewards program)
- Regular, Scheduled Pay Increases
- Advancement Opportunities and Career Development
- Health and Wellness Program
- Employee Assistance Program (EAP)
- Employee Referral Program
- Full-Time Crew Members (30+ hours/week)
- Medical, Dental, and Vision Insurance
- Paid Parental Leave
- Paid Medical Leave (through company paid short-term disability insurance)
- Company Paid Short-Term Disability Insurance
- Company Paid Life Insurance
- Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
- Retirement Savings Plan (401k) with discretionary Company Match
- Healthcare and Dependent Care Flexible Spending Account (FSA)
- Health Savings Account (HSA) with Company Match
Natural Grocers is a company that honors our differences, embraces diversity, and cultivates inclusion because both individual and societal health are rooted in these principles. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table.
We are committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.
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