Account Manager
5 days ago
At Prisma Graphic, we are seeking a highly skilled and detail-oriented Account Manager to join our team. As an Account Manager, you will be responsible for providing exceptional support to our sales team and clients, ensuring seamless project execution and timely delivery.
Key Responsibilities:- Provide proactive support to the sales team and clients, ensuring project progress and timely completion.
- Clarify project questions and concerns with sales and/or clients throughout the production process.
- Receive and review artwork/files, comparing job specs to quotes and noting any changes.
- Communicate project updates and proofs to clients, ensuring clear and concise instructions.
- Manage internal job bags and billing sleeves, preparing projects for production.
- Follow FSC procedures for all FSC required projects.
- Review proofs received from prepress, preparing change orders for edits as needed.
- Finalize proofs for production, ensuring accurate and clear instructions.
- Monitor project progress during production, collaborating with various departments as needed.
- Submit estimate requests and work in a team-oriented environment, assisting other account managers as required.
- 2-3 years of work experience in a fast-paced, detailed environment.
- High school diploma or equivalent, with a college degree preferred.
- Professional and business written and verbal skills, with accurate and concise job information.
- Basic math skills used daily.
- Possess and maintain a good attendance record.
- Self-motivated and able to work independently.
- Perform assigned duties in a timely manner.
- Demonstrate good problem-solving skills.
- Ability to interpret information quickly and react to time-sensitive situations.
- Organize projects at the start of production for success.
- Cooperate and willingness to help others accomplish their objectives.
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