Front Desk Representative
4 days ago
We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Howard Johnson I-Drive. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay for all guests.
Key Responsibilities- Provide friendly and responsive service to guests, ensuring their needs are met and exceeded.
- Check-in and check-out guests, process payments, and handle any issues that may arise.
- Respond to guest inquiries and resolve any problems in a timely and professional manner.
- Maintain accurate records and reports, including guest information and hotel operations.
- Work collaboratively with other departments to ensure seamless guest service and hotel operations.
- High school diploma or equivalent required.
- Previous guest service experience in a hotel or hospitality setting preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Physical ability to stand for long periods and lift up to 50 pounds.
- A competitive salary and benefits package.
- Opportunities for career growth and advancement.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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