Associate Customer Experience Representative

1 week ago


Costa Mesa, California, United States CarMax Full time
Job Description

The Business Office Associate role is responsible for facilitating the sales, auction, and appraisal process. This includes responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.

You will also assist store personnel and all store departments in their daily functions while adhering to CarMax guidelines. Additionally, you will mentor new Business Office Associates and train other store departments on Business Office process and procedure.



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