Customer Experience Ambassador

7 days ago


Costa Mesa, California, United States National Corporate Housing Full time
Transform Guest Experiences at National Corporate Housing

We are seeking a skilled Customer Experience Ambassador to deliver exceptional service and create lasting impressions for our guests. As a key member of our team, you will be responsible for setting up and breaking down corporate apartments, maintaining vendor relationships, and addressing customer inquiries in a timely and professional manner.

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work independently and collaboratively as part of a dynamic team. A high school diploma or equivalent is required, along with a valid driver's license and a clean driving record. Familiarity with basic computer programs is also essential.

The ideal candidate will have a strong focus on customer satisfaction, ensuring that all guest interactions are positive and memorable. This includes conducting thorough apartment inspections, handling any issues that may arise, and providing personalized move-in gifts. Occasional day-time travel will be required to inspect apartments, deliver items to guests, and maintain lockbox inventory.

In return for your hard work and dedication, we offer a competitive compensation package, including a salary range of $21.45-$27 per hour, with potential for performance-based bonuses. Our benefits also include medical, dental, and vision insurance options, a 401(k) plan with discretionary match, and a comprehensive wellness program. We are an equal opportunity employer and welcome qualified applicants from diverse backgrounds.

Join us in creating unforgettable guest experiences at National Corporate Housing. If you are passionate about delivering exceptional customer service and have what it takes to excel in this role, we encourage you to apply.



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