Customer Service Representative

2 weeks ago

Irving, Texas, United States BankTalent HQ Full time

At BankTalent HQ, our commitment to our people and culture is paramount. We believe that every individual matters, and this principle is integrated into every facet of our organization. To excel in providing exceptional service to our clients, we require a diverse and inclusive workforce with a variety of backgrounds and experiences.

We are currently seeking a Client Service Associate (Teller) who will deliver outstanding customer service to our clients at our banking center. If you are enthusiastic about contributing to a community, collaborating with a team, and assisting others in achieving their financial aspirations, we would like to hear from you.

Key Responsibilities:

  • Execute comprehensive banking services by accurately processing all financial transactions promptly within authorized limits, while maintaining a commendable balancing record.
  • Leverage knowledge of available banking products and services to enhance and expand client relationships.
  • Recognize and fulfill clients' needs by offering a range of services, which may include issuing checks, conducting account maintenance, processing money transfers, and accepting loan payments.
  • Provide an exceptional customer experience while identifying banking products or service needs to create suitable referral opportunities.
  • Investigate, identify, and optimize cross-selling of banking products based on clients' requirements.
  • Conduct all activities in accordance with laws, regulations, and banking policies and procedures.
  • Address client concerns through direct personal action or by referring to alternative banking resources.
  • Adhere to the bank's security protocols while ensuring the confidentiality of banking records and client information.
  • Meet regularly with the Branch Service Manager and/or Branch Manager to discuss progress towards individual and branch goals.
  • Perform additional duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Minimum of 1 year of experience in banking, cashiering, balancing, customer service, or a related field.
  • Prior Teller experience is highly preferred.
  • Solid understanding of mathematics, cashiering, balancing, debits, credits, and banking products.
  • Demonstrated balancing and customer service skills.
  • Experience in cash handling, customer service, and/or sales is preferred.
  • Experience in meeting sales goals and/or referral goals is advantageous.
  • Ability to cross-sell banking products based on client needs.
  • Strong attention to detail and effective time management skills.
  • Proficient in basic computer skills.

Work Schedule:

  • Work hours are Monday through Friday; 8:30 a.m. to 5:30 p.m., and Saturday; 8:30 a.m. to 1:30 p.m.
  • This is a full-time position: 40 hours per week. Flexibility within the stated hours is required.

Benefits:

At BankTalent HQ, we aim to create value for our customers, communities, employees, and stakeholders. As a vital member of our team, your contributions will be crucial to our success. Our benefits are designed to safeguard the health and well-being of you and your family while supporting your career growth.

  • Medical, Dental, and Vision Insurance - START DAY ONE.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
  • 401(k) plan with company match and Profit Sharing.
  • Mental health benefits including coaching and therapy sessions.
  • Tuition Reimbursement for eligible employees.
  • Employee Ambassador preferred banking products.
  • Competitive compensation based on work experience.

BankTalent HQ is dedicated to fostering a supportive and dynamic work environment.

  • Customer Service Representative

    2 days ago

    Irving, Texas, United States CHUCK E CHEESE Full time

    Job Summary: We are seeking a highly skilled and bilingual customer service representative to join our team at Chuck E. Cheese. As a customer service representative, you will be responsible for providing exceptional service to our guests, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Take incoming...

  • Customer Service Representative

    3 days ago

    Irving, Texas, United States BSI Financial Full time

    **Job Summary**BSI Financial Services is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers.**Key Responsibilities:*** Provide timely and accurate information to customers regarding their mortgage...

  • Customer Service Representative

    1 hour ago

    Irving, Texas, United States Octane Lending Full time

    About Octane LendingOctane Lending is a leading fintech company that specializes in providing innovative credit products and financing solutions to customers. Our mission is to connect people with their passions and make the transaction process for large purchases faster and more efficient.Job SummaryWe are seeking a highly skilled Customer Service...

  • Customer Service Representative

    5 days ago

    Irving, Texas, United States RemX Full time

    **About RemX**RemX is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team in Irving. As a key member of our customer service team, you will be responsible for managing and processing...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States CornerStone Staffing Full time

    Job Summary:CornerStone Staffing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide top-notch...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States CornerStone Staffing Full time

    **Job Summary**CornerStone Staffing is seeking a highly skilled and experienced customer service professional to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers, ensuring timely and accurate scheduling of medication...

  • Customer Service Representative

    3 days ago

    Irving, Texas, United States Overhead Door Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless order fulfillment.Key ResponsibilitiesProvide top-notch customer service...

  • Customer Service Representative

    1 hour ago

    Irving, Texas, United States Overhead Door Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Overhead Door. As a key member of our sales center, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless order fulfillment.Key ResponsibilitiesProvide top-notch customer service...

  • Customer Service Representative

    2 days ago

    Irving, Texas, United States The Reserves Network Inc Full time

    Job OverviewThe Reserves Network Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our clients by reaching out to field contacts to complete project bids.Key ResponsibilitiesOutbound Calls: Handle a...

  • Customer Service Representative

    2 hours ago

    Irving, Texas, United States Della Infotech Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Della Infotech. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via the telephone.Key ResponsibilitiesCustomer Problem Resolution: Respond to customer inquiries and resolve...

  • Customer Service Representative

    5 days ago

    Irving, Texas, United States AMR Corp. Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at AMR Corp. as a Transportation Coordinator in our Emergency Response department.Key Responsibilities:Dispatch and Coordinate Transportation: Monitor and respond to emergency and non-emergency calls, assigning and routing transportation requests...

  • Customer Service Representative

    1 week ago

    Irving, Texas, United States PSN Affiliates Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at PSN Affiliates. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our clients and visitors.Key Responsibilities:Customer Service: Greet and welcome visitors, answer phone...

  • Customer Service Representative

    11 hours ago

    Irving, Texas, United States Security Finance Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Security Finance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and building strong relationships.Key ResponsibilitiesProvide Outstanding Customer...

  • Bilingual Customer Service Representative

    5 days ago

    Irving, Texas, United States CornerStone Staffing Full time

    About the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at CornerStone Staffing. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced collections environment.Key ResponsibilitiesMake outbound calls to...

  • Customer Service Representative

    2 days ago

    Irving, Texas, United States WebTPA Full time

    Job Summary:The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the question or concern.Key Responsibilities:Provide direct client support by answering questions from providers and members about benefits and...

  • Customer Service Representative

    3 days ago

    Irving, Texas, United States Pollo Campero Full time

    Job DescriptionAt Pollo Campero, we are seeking a highly skilled and customer-focused Customer Service Representative to join our Front of House Team. As a key member of our team, you will be responsible for providing an exceptional dining experience for our guests.Key Responsibilities:Guest Welcome and Service: Greet new and repeat guests with a warm smile...

  • Customer Service Representative

    1 day ago

    Irving, Texas, United States Administrative Resource Options Full time

    **Job Summary**Administrative Resource Options is seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. This role involves working in a fast-paced Mail Room environment, where you will be responsible for shipping and receiving mail, distributing and processing mail.**Key Responsibilities:**• Lift...

  • Pharmacy Customer Service Representative

    1 day ago

    Irving, Texas, United States CornerStone Staffing Full time

    Job Summary:CornerStone Staffing is seeking a highly skilled Pharmacy Customer Service Representative to join our team. As a Pharmacy Customer Service Representative, you will play a critical role in ensuring the safe and efficient distribution of medications and pharmaceutical care.Key Responsibilities:Assist Pharmacists in the safe distribution of...

  • Pharmacy Customer Service Representative

    1 day ago

    Irving, Texas, United States CornerStone Staffing Full time

    **Job Summary**CornerStone Staffing is seeking a highly skilled Pharmacy Customer Service Representative to join our team. As a Pharmacy Customer Service Representative, you will play a critical role in ensuring the safe and efficient distribution of medications and pharmaceutical care.**Key Responsibilities:**Assist Pharmacists in the safe distribution of...

  • Customer Service Representative

    16 hours ago

    Irving, Texas, United States Lennar Full time

    About the RoleLennar is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer care team, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional service and support.Key ResponsibilitiesSchedule and Coordinate Repairs: Schedule and oversee...