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Customer Service Representative

2 months ago

Irving, Texas, United States The Reserves Network Inc Full time
Job Overview

The Reserves Network Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our clients by reaching out to field contacts to complete project bids.

Key Responsibilities
  • Outbound Calls: Handle a high-volume of outbound calls to field contacts to complete project bids.
  • Log Results: Log results into the company database to ensure accurate tracking and reporting.
  • Customer Focus: Provide outstanding customer service by being polite, professional, and responsive to client needs.
  • Technical Skills: Utilize software, databases, scripts, and tools to efficiently complete tasks and meet project deadlines.
  • Team Collaboration: Work collaboratively with team members to achieve common goals and objectives.
Requirements
  • Technical Skills: Proficient in Microsoft Excel with strong typing skills.
  • Customer Service Skills: Strong customer service skills with the ability to handle high-pressure situations.
  • Communication Skills: Excellent communication and phone etiquette skills.
Benefits
  • Weekly Pay: Receive weekly pay periods for added financial stability.
  • Direct Deposit: Enjoy the convenience of direct deposit for easy access to your pay.
  • Flexible Schedule: Work a Monday through Friday schedule with Saturdays and Sundays off.