Client Account Specialist
3 weeks ago
About SideRamp
SideRamp provides a platform for professionals to explore part-time roles within the gig economy, facilitating access to a variety of high-quality, flexible freelance opportunities. Our mission is to connect users with diverse work options while simplifying the application process.
Position SummaryWe are seeking a meticulous individual for the role of Account Coordinator within a vibrant e-commerce environment. This contract position offers a chance to demonstrate your organizational expertise and play a vital role in our operational success.
Key Responsibilities- Client Relations: Act as the main liaison for clients, ensuring their requirements are addressed and any concerns are swiftly managed.
- Order Management: Oversee order processing, manage shipments, and coordinate deliveries to ensure prompt and precise fulfillment.
- Effective Communication: Maintain clear communication with both internal teams and external partners to facilitate seamless operations and enhance client satisfaction.
- Data Management: Evaluate account data, monitor essential metrics, and prepare reports to aid in strategic decision-making.
- Experience: Previous experience in account management, customer service, or a similar field is advantageous.
- Education: A bachelor’s degree in Business Administration, Marketing, or a related discipline is preferred.
- Skills:
- Strong organizational and time management capabilities.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Excel and CRM systems.
- Ability to manage multiple tasks and prioritize effectively.
- Personal Attributes:
- Detail-oriented with a commitment to accuracy and quality.
- Capable of working independently as well as collaboratively within a team.
- Customer-focused with a proactive problem-solving approach.
Note: Job descriptions may have been modified from their original format to uphold fair hiring practices and maintain consistency across postings. Salary details are not guaranteed and many estimates are based on an annual, full-time salary. This system may contain errors.
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