Client Success Manager

6 days ago


Stoughton, Massachusetts, United States PEAK Event Services Full time
About the Role

The Client Success Manager is a key member of the sales team at PEAK Event Services, responsible for onboarding new employees and assisting in the management of the sales team.

Key Responsibilities
  • Onboard new employees with product and system trainings
  • Assist in the management of the sales team
  • Ensure clients receive answers quickly and the team is empowered to make educated decisions
  • Guide the team on account management decisions, including sales activities from initiation through close
  • Assist with order accuracy in the computer system, troubleshoot inventory questions, and overrides
  • Make data-based decisions at a rapid pace
  • Work collaboratively with clients and sales consultants, and partner with various departments to achieve customer satisfaction
  • Strengthen customer relationships, analyze account growth, coach the team to make strategic decisions, generate revenue, and achieve long-term goals
Requirements
  • Bachelor's degree and/or 3-5+ years of hotel/venue/event experience in a customer-facing role
  • 5+ years of event rental industry experience a plus
  • Prior management experience a plus
  • Strong commitment to high levels of customer service
  • Familiarity with operations-high volume companies and how sales strategies tie into that
  • Knowledge of the event planning process and understanding of the mechanics of executing successful events
  • Must be comfortable working in a fast-paced and constantly changing environment
  • Demonstrated ability to be flexible and have a 'make it happen' attitude
  • Strong verbal, written communication, and presentation skills
  • Excellent decision-making and problem-solving skills
  • Excellent organizational and project management skills
  • Ability to multi-task
  • Demonstrated ability to negotiate and exude confidence with clients
What We Offer
  • Competitive pay, plus commissions
  • Medical, dental, and vision insurance
  • Company-paid basic life and AD&D insurance
  • Short-term and long-term disability insurance
  • Telehealth and wellness
  • Flexible spending accounts (FSAs)
  • Employee assistance program
  • Travel assistance
  • 401(k) retirement plan, with employer matching


  • Stoughton, Massachusetts, United States PEAK Event Services Full time

    Job OverviewAbout Our CompanyPEAK Event Services stands as the leading provider of event rentals and tenting solutions in the Northeast. Being part of the PEAK team means contributing to a culture that thrives on making significant moments unforgettable. We take pride in transforming our clients' visions into reality through meticulous planning, creativity,...


  • Stoughton, Massachusetts, United States PEAK Event Services Full time

    Job TypeFull-timeDescriptionAbout UsPEAK Event Services stands as the leading event rental and tenting provider in the Northeast. Joining our team means becoming part of a dedicated group that brings significant moments to life. At PEAK, we take pride in creating memorable experiences for our clients, blending strategy, creativity, and determination to...

  • Benefits Manager

    3 days ago


    Stoughton, Massachusetts, United States Globe Life AIL - Cassidy Griffin Full time

    Job OverviewGlobe Life AIL - Cassidy Griffin is seeking a highly skilled and motivated Benefits Manager to join our team. As a key member of our organization, you will be responsible for leading our benefits team and driving business growth through strategic planning and execution.Key Responsibilities:Lead and manage a team of benefits professionals to...


  • Stoughton, Massachusetts, United States Bank of America Full time

    Financial Center Operations ManagerJob Overview:At Bank of America, our mission is to enhance financial well-being through every connection we make. We are committed to Responsible Growth, which is fundamental to our operations and how we serve our clients, colleagues, communities, and shareholders daily.Creating a supportive and inclusive workplace is a...

  • Sales Team Lead

    7 days ago


    Stoughton, Massachusetts, United States PEAK Event Services Full time

    About the RoleThe Client Success Manager is a key member of the sales team at PEAK Event Services, responsible for onboarding new employees and assisting in the management of the sales team.Key ResponsibilitiesOnboard new employees with product and system trainingsAssist in the management of the sales teamEnsure clients receive answers quickly and the team...


  • Stoughton, Massachusetts, United States IKEA Full time

    Role OverviewAs a Customer Support and Order Management Specialist, you will play a crucial role in enhancing the customer journey by ensuring seamless transactions and fulfilling orders accurately.Key ResponsibilitiesDeliver an exceptional customer experience by managing orders with precision.Maintain accurate records to facilitate insightful analysis for...


  • Stoughton, Massachusetts, United States Globe Composite Solutions Full time

    Job OverviewPOSITION SUMMARY:Globe Composite Solutions, LLC is in search of a Senior Accountant to enhance our dynamic organization. As a prominent entity in the development and production of innovative composite solutions for both military and industrial sectors, this role is crucial for our continued success. The position will report directly to the Chief...


  • Stoughton, Massachusetts, United States FLOURISHING HOME CARE LLC Full time

    About the Role:We are seeking a dedicated and skilled Home Healthcare Caregiver to provide high-quality care and support to clients in their homes. As a Home Healthcare Caregiver, you will be responsible for assisting clients with daily activities, such as bathing, dressing, and grooming, as well as providing light housekeeping and meal preparation...


  • Stoughton, Massachusetts, United States Bank of America Full time

    Financial Center Operations LeaderOverview:At Bank of America, our mission is to enhance financial well-being through meaningful connections. We are committed to Responsible Growth, which reflects our dedication to our clients, employees, communities, and shareholders.We prioritize creating an inclusive and diverse workplace, ensuring that all team members...


  • Stoughton, Massachusetts, United States Peak Utility Services Group Full time

    Key Responsibilities:Ensures accurate billing by verifying client invoices against project details.Oversees employee attendance and manages material coordination sheets from field teams.Updates and communicates daily crew schedules to Supervisors within the operating company.Handles client job packets, collaborates with permit technicians, and ensures...

  • ABA Program Manager

    6 days ago


    Stoughton, Massachusetts, United States Proven Behavior Solutions, LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Board Certified Behavior Analyst (BCBA) to join our team at Proven Behavior Solutions, LLC. As a BCBA, you will be responsible for conducting assessments, designing ABA programs, and supervising Registered Behavior Technicians (RBTs) in clinic and home-based settings.Key ResponsibilitiesTreatment...

  • Caregiver Assistant

    5 days ago


    Stoughton, Massachusetts, United States Associated Home Care Full time

    About the RoleAssociated Home Care is seeking a compassionate and dedicated Caregiver to provide exceptional in-home care to our clients. As a Caregiver on our team, you will play a vital role in ensuring the health, safety, and well-being of our clients.ResponsibilitiesPersonal Care: Assist clients with daily living activities, including bathing, dressing,...

  • Environmental Chemist

    2 weeks ago


    Stoughton, Massachusetts, United States Clean Harbors Full time

    Join Clean Harbors as an Environmental Chemist Clean Harbors is actively seeking an Environmental Field Chemist to manage the handling, segregation, packing, and inspection of chemical waste in compliance with Federal, State, and Local regulations, as well as our internal policies and procedures. This role requires both indoor and outdoor work at various...


  • Stoughton, Massachusetts, United States COMTECH TELECOMMUNICATIONS Full time

    Job OverviewPosition Title: Software Release CoordinatorDepartment: SST EngineeringReporting To: Manager, ProgramsEmployment Status: Full TimeLocation: RemoteLevel: T4Salary Range: $136,900 - $146,900 Company Background:Comtech Telecommunications Corp. stands as a prominent global technology firm, delivering advanced terrestrial and wireless network...

  • Certified Caregiver

    2 days ago


    Stoughton, Massachusetts, United States Abbott Care Full time

    Job Title: Home Health AideAbout the Role:We are seeking a skilled and compassionate Home Health Aide to join our team at Abbott Senior Care. As a Home Health Aide, you will play a vital role in providing high-quality care and support to our clients in their own homes.Responsibilities:Assist clients with daily living activities, such as bathing, dressing,...

  • Materials Coordinator

    2 weeks ago


    Stoughton, Massachusetts, United States Bossard Americas Full time

    Position OverviewThe Materials Coordinator is responsible for evaluating client specifications, production throughput, and stock levels to prevent shortages and guarantee efficient material distribution.Key Responsibilities:Identify necessary materials and manage procurement processes.Ensure a steady and sufficient supply of materials essential for...


  • Stoughton, Massachusetts, United States WilsonHCG Full time

    Join a Growing TeamA family-owned System Integrator is experiencing rapid growth in the New England area, leading to an exciting opportunity for a Field Installation Supervisor to oversee projects and personnel. Role OverviewThis position will concentrate on managing projects, staff, and operations related to Low Voltage initiatives in New England. Company...


  • Stoughton, Massachusetts, United States Tempus Unlimited Inc. Full time

    About the RoleWe are seeking a highly skilled Public Relations Specialist to join our team at Tempus Unlimited Inc. as a key member of our Communications Department. The successful candidate will be responsible for creating and maintaining a positive public image for our organization, while also contributing to existing PR efforts and developing new...


  • Stoughton, Massachusetts, United States PAM Health, LLC Full time

    About PAM Health, LLCPAM Health, LLC is a dynamic and innovative healthcare organization that offers a unique opportunity for professional growth and development. As a leading provider of healthcare services, we are committed to delivering high-quality patient care and exceptional customer service.Job SummaryWe are seeking an experienced and visionary...


  • Stoughton, Massachusetts, United States Fabreeka Full time

    Job OverviewSenior AccountantFabreeka, a subsidiary of Stabilus, is a prominent player in the manufacturing of gas springs and dampers, with a rich history of providing innovative solutions for vibration isolation and shock control. We are seeking a dedicated Senior Accountant to join our finance team.Position Summary:The Senior Accountant will be primarily...