Restaurant Operations Executive

3 days ago


Delray Beach, Florida, United States Chick-fil-A Full time
Job Description

Job Title: Director of Operations

Company: Chick-fil-A

Location: [Not Specified]

Job Type: Full-time

Salary: Starting at $20 per hour

About Us: Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Key Responsibilities:
  • Lead and CARE for 100+ team members
  • Support and challenge the team to perform their best
  • Provide excellent customer service
  • Align daily practices within the restaurant to meet the organization's goals
  • Regularly evaluate organizational efficiency and make necessary changes to maximize productivity
  • Work with the Executive Director team and find ways to contribute to the store's vision and goals
  • Manage labor and food cost daily
  • Continuous team development – assists building the talent pipeline
  • Achieve and or exceed top 20% chain scores in: speed of service, order accuracy, attentive & courteous, cleanliness
  • Execute or ensure Team Huddles are performed
  • Execute systems that create a remarkable experience for each guest
  • End of month inventory counts
  • Ensure use of forecasting for sales
  • Follow Florida labor laws
  • Implement franchise and Florida state food safety policies and procedures
  • Self-development
Requirements:
  • Bachelor's degree
  • Strong interpersonal and communication skills
  • Management experience of 1 year


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