Insurance Customer Support Representative

2 weeks ago


Dubuque, Iowa, United States rachelfitzpatrick Full time

Position Title: Customer Relations Representative

Company: Rachel Fitzpatrick

Employment Type: Full Time

Job Overview:

As a Customer Relations Representative, you will play a vital role in fostering strong relationships with clients and ensuring their needs are met effectively.

Key Responsibilities:

  • Build and maintain customer relationships through follow-ups and proactive communication.
  • Deliver timely, accurate, and friendly service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Collaborate with the agent to achieve marketing objectives and enhance customer engagement.

What We Offer:

  • Simple IRA plan
  • Competitive salary with commission and bonus opportunities
  • Comprehensive health benefits
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the organization

Compensation: $40,000 - $60,000

Qualifications:

  • Strong interpersonal and communication skills, both written and verbal.
  • Passionate about the role of insurance and financial products in helping individuals manage risks and achieve their goals.
  • Customer-focused with excellent organizational abilities.
  • Self-driven and detail-oriented.
  • Able to work collaboratively in a team setting.
  • Must be able to obtain Property and Casualty license and Life and Health license.

If you are enthusiastic about contributing to a dynamic team and making a difference in clients' lives, we encourage you to consider this opportunity.



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