Customer Service Representative

4 days ago


Dubuque, Iowa, United States Access Dubuque Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Access Dubuque. As a key member of our team, you will be responsible for delivering, setting up, and installing home medical equipment to our clients in a safe and efficient manner.

Key Responsibilities
  • Deliver and Install Medical Equipment: Safely transport and install medical equipment to clients' homes, ensuring that it is properly set up and functioning correctly.
  • Provide Excellent Customer Service: Offer exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner.
  • Ensure Equipment Safety and Quality: Verify that medical equipment is in good working condition and meets the necessary safety standards before delivering it to clients.
  • Maintain Accurate Records: Keep accurate records of equipment deliveries, installations, and any issues that may arise.
  • Collaborate with Team Members: Work closely with other team members to ensure seamless delivery and installation of medical equipment.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Customer Service Experience: A minimum of 1-2 years of customer service experience is required.
  • Delivery and Installation Experience: A minimum of 1-2 years of experience in delivery and installation is required.
  • Valid Driver's License: A valid driver's license is required for this role.
  • Knowledge of Medical Equipment: A basic understanding of medical equipment and its proper use is required.
What We Offer
  • Competitive Salary: A competitive salary and benefits package is offered to successful candidates.
  • Opportunities for Growth: Opportunities for career growth and professional development are available.
  • Collaborative Work Environment: A collaborative and supportive work environment is provided.


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