Field Service Technician
17 hours ago
We are seeking a highly skilled Field Service Engineer to join our team at Trucept, Inc. The successful candidate will be responsible for providing efficient and effective field service support to our customers, including installations, repair, and fault finding of our equipment.
Key Responsibilities- Provide field service support to customers, including installations, repair, and fault finding of equipment
- Respond to repair activities for warranty and post-warranty machines as assigned
- Successfully troubleshoot, repair, and verify performance on all installations, field updates, and required field reporting
- Complete required training on products and participate in field practical training as preparation for customer assignments
- Work independently and in a team environment to ensure customer satisfaction through quality workmanship, documentation, and customer management
- Associates or bachelor's degree in Electronics, Engineering, Automation, or related technical field
- 2 or more years of Field Service Engineer experience or related field
- Minimum of 2 years' experience troubleshooting in mechanical, electrical, electronic, or controls (PLC) problems
- Ability to travel a minimum of 50% of workdays
- Valid state-issued driver's license and meet the Company's auto safety standards
- Omron PLC, Siemens PLC, or other control software experience
- Excellent interpersonal and communication skills
- Ability to process negative feedback and remain professional
We offer a competitive pay rate range of $48.08/hour - $52.88/hour and a positive work environment that values teamwork and customer satisfaction.
Equal Employment Opportunity
Trucept, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.
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