Field Service Technician IV

3 days ago


Portland, Oregon, United States Canon Solutions America, Inc. Full time
About the Role

We're seeking a skilled Field Service Technician IV to join our team at Canon Solutions America, Inc. As a technical expert, you'll be responsible for providing top-notch support to our valued customers with extensive product knowledge and technical expertise of Canon-supported products.

Your Impact
  • Diagnose and repair designated equipment to Canon standards and specifications.
  • Prepare reports for analysis of product failure trends and service ability issues.
  • Help meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
  • Maintain complete working knowledge and aptitude of multiple product lines at the expert level.
About You

We're looking for a dedicated individual with:

  • Typically requires general education and/or vocational training plus 4 to 6 years of related experience.
  • An Associate's degree in electronics or electrical engineering capacity from an accredited college or technical school or equivalent experience preferred.
  • Direct experience working as a field technician.
  • The capacity to meet or exceed minimum performance standards for productive technical quality and customer satisfaction for assigned territory.
  • The ability to travel and perform shift work and on-call rotations.
Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.



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