Patient Service Coordinator

3 weeks ago


GA United States Piedmont Urgent Care by Wellstreet Full time
Patient Service Representative Job Description

The Patient Service Representative plays a vital role in ensuring a positive experience for patients at Piedmont Urgent Care by Wellstreet.

Key Responsibilities:
  • Greet patients and provide clear instructions in a professional manner
  • Analyze health insurance benefits and verify eligibility
  • Maintain the reception area and perform clerical tasks
  • Determine and collect patient financial responsibilities
  • Support physicians and office operations
  • Document patient history and maintain confidentiality
  • Ensure HIPAA and OSHA compliance
Requirements:
  • High school diploma or equivalent
  • Experience in a medical office or emergency room setting preferred
  • Ability to work 8am to 8pm, rotating weekends and holidays
  • Experience with insurance eligibility and co-pay determination

Piedmont Urgent Care by Wellstreet values a team member who is detail-oriented, organized, and able to work effectively in a fast-paced environment.



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