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Client Solutions Manager
2 months ago
This role presents a distinctive opportunity in the realm of semiconductor inspection and metrology equipment sales to laboratories nationwide. The ideal candidate will possess a results-driven mindset, demonstrating a robust capability for meeting projected objectives, engaging in strategic negotiations, and aligning customer process challenges with intricate measurement and analytical inspection techniques utilized in the micro-electronics sector.
Key Responsibilities:
- Identify and cultivate new client relationships through diverse strategies while meticulously maintaining account records within the company’s CRM system.
- Develop and present sales proposals, engaging with key decision-makers to ensure alignment with their needs.
- Conduct quarterly meetings with new clients and provide comprehensive meeting reports for assigned territories and strategic accounts.
- Oversee the complete sales cycle from initial inquiry through to final acceptance and payment, which includes quoting, sample provision, negotiations, order confirmations, and coordinating delivery and payment terms.
- Regularly meet with direct supervisors to assess sales activities, the status of potential clients, strategies to achieve sales targets, and adherence to deadlines.
- Plan quarterly sales initiatives with input from supervisors to meet sales objectives and travel commitments.
- Assist in the planning, execution, and follow-up of trade shows alongside other members of the Account Management team.
Qualifications:
Essential Skills:
- Expertise in sales planning, forecasting, and strategic account management.
- Proficiency in product demonstrations and group presentations.
- Strong negotiation skills with customers and vendors to maximize profitability while managing risk.
- Effective coordination of information, terms, and communication between clients and partner organizations.
- Organized management of records within a current CRM platform.
- Strong time management skills with a focus on meeting deadlines.
- Ability to manage multiple accounts and projects concurrently.
- Professional demeanor in client interactions, particularly in responding to inquiries via various communication channels.
- Exceptional interpersonal communication skills, both verbal and written.
- Proficient in PC applications, particularly Outlook, Excel, PowerPoint, and QuickBooks.
- Experience in technical sales.
- A Bachelor’s degree in Business, Material Science, Physics, or 3-5 years of relevant experience in material science, technical sales, and customer relationship management.
Additional Information:
- Travel requirement: 25%.
- Japanese language proficiency in reading and writing is necessary.
- This is a hybrid position after an initial period.
