Patient Service Representative

5 days ago


Milwaukee, Wisconsin, United States Advocate Aurora Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services by providing exceptional patient care and administrative support.

Key Responsibilities
  • Greet and register patients, ensuring accurate and complete information is collected.
  • Verify insurance benefits and calculate patient responsibility, communicating expectations to patients.
  • Collaborate with financial advocates to coordinate patient financial resources and responsibilities.
  • Monitor patient flow to ensure efficient and courteous care.
  • Schedule patient visits and assist with new caregiver onboarding.
  • Work assigned EPIC work queues and maintain knowledge of insurance requirements and policies.
Requirements
  • High school graduate or equivalent.
  • Typically requires 1 year of experience in customer service or clerical/office experience.
  • Demonstrated ability to identify and understand issues, examine data, and draw logical conclusions.
  • Knowledge of Medicare, HIPAA, and EMTALA rules and regulations.
  • Mathematical aptitude, effective communication skills, and critical thinking skills.
Working Conditions

This role requires the ability to sit, stand, walk, lift, carry, squat, and bend frequently, as well as twist, rotate, and kneel occasionally. Must be able to push/pull up to 50 lbs. with assistance and have functional speech and hearing.

Advocate Aurora Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. We are committed to providing equitable care for all and offer a comprehensive benefits package to our employees.



  • Milwaukee, Wisconsin, United States Sixteenth Street Community Health Center Full time

    Patient Service Representative-Operator Job DescriptionWe are seeking a highly motivated and detail-oriented Patient Service Representative-Operator to join our team at Sixteenth Street Community Health Center.Key Responsibilities:Deliver exceptional customer service to patients and callersCommunicate effectively with patients and staff to resolve issues and...


  • Milwaukee, Wisconsin, United States Ophthalmology Associates SC Full time

    Exciting Opportunity at Ophthalmology Associates, S.C.We are seeking a highly motivated and organized Patient Service Representative to join our team at Ophthalmology Associates, S.C. As a Patient Service Representative, you will play a vital role in providing exceptional patient care and support to our patients and staff.Key Responsibilities:Greet and...


  • Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth and efficient experience.Key ResponsibilitiesRegister patients, obtain...


  • Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare facilities by providing exceptional patient service and administrative support.Key ResponsibilitiesGreet...


  • Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services.Key ResponsibilitiesGreet and register patients, ensuring accurate and complete information is collected.Verify...


  • Milwaukee, Wisconsin, United States Outreach Community Health Centers Full time

    Job SummaryUnder the direction of the Patient Services Representative Supervisor, the Patient Service Representative provides support with the daily activities of the healthcare team. This includes greeting patients, providing registration, telephone coverage, appointment scheduling, filing, and patient referrals for Recovery Clinic patients in accordance...


  • Milwaukee, Wisconsin, United States Tech Observer Full time

    Job SummaryWe are seeking a highly skilled and organized Patient Access Service Representative to join our team at Tech Observer. The ideal candidate will have a strong background in customer service and experience working in a fast-paced medical office environment.Key ResponsibilitiesGreeting and Arriving PatientsThe Patient Access Service Representative...


  • Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and families.Key...


  • Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and support to our patients and families.Key...


  • Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our healthcare services by providing exceptional patient care and administrative support.Key ResponsibilitiesGreets and...


  • Milwaukee, Wisconsin, United States Froedtert & Medical College of Wisconsin Full time

    Patient Access Service RepresentativeThe Patient Access Service Representative plays a vital role in delivering exceptional patient experiences for our patients and visitors. This individual is responsible for creating a welcoming and friendly atmosphere, ensuring that patients feel valued and respected from the moment they enter our facilities.Key...


  • Milwaukee, Wisconsin, United States Froedtert & Medical College of Wisconsin Full time

    Patient Access Service RepresentativeThe Patient Access Service Representative plays a vital role in delivering exceptional patient experiences. This individual is responsible for greeting patients and visitors, creating a welcoming and friendly atmosphere, and providing helpful support.Key Responsibilities:Proactively greet patients and visitorsCreate a...


  • Milwaukee, Wisconsin, United States Madison Medical Affiliates Full time

    Job Summary:A Patient Service Representative is the first point of contact between patients and our clinics and physicians. This role requires excellent customer service, communication, and patient assistance skills. The ideal candidate will be able to work in a fast-paced environment, manage multiple tasks, and maintain accurate records.Key...


  • Milwaukee, Wisconsin, United States Froedtert & Medical College of Wisconsin Full time

    Patient Access Service RepresentativeWe are seeking a skilled Patient Access Service Representative to deliver exceptional patient experiences for our patients and visitors. As a key member of our team, you will be responsible for creating a welcoming and friendly environment that sets the tone for our patients' healthcare journey.Key...


  • Milwaukee, Wisconsin, United States Outreach Community Health Centers Full time

    Job SummaryThe Patient Service Representative will provide exceptional support to patients and staff at Outreach Community Health Centers. This role involves greeting patients, registering them, and handling various administrative tasks. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work in a fast-paced...


  • Milwaukee, Wisconsin, United States Outreach Community Health Centers Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Outreach Community Health Centers. As a key member of our healthcare team, you will provide exceptional patient care and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesGreet patients and direct them to...


  • Milwaukee, Wisconsin, United States Advocate Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Service Representative Lead to join our team at Advocate Health. As a Patient Service Representative Lead, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers while ensuring the smooth operation of our medical office.Key...


  • Milwaukee, Wisconsin, United States Advocate Aurora Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesRegister patients, obtain demographic and...


  • Milwaukee, Wisconsin, United States Froedtert Health Full time

    Unlock Your PotentialAt Froedtert Health, we're committed to delivering exceptional patient care and creating a positive experience for our patients and visitors. As a Patient Access Service Representative, you'll play a vital role in ensuring our patients receive the best possible care from the moment they walk through our doors.About the Role:This is a...


  • Milwaukee, Wisconsin, United States Midwest Dental Group Full time

    About Midwest Dental GroupWe are a leading dental care provider dedicated to delivering exceptional patient experiences. Our team is passionate about building long-term relationships with our patients and communities.Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our front...