Product Visionary

At Discover, we're seeking a Product Visionary to partner with stakeholders and define the product vision at the team level. This role involves prioritizing what the team is working on to deliver value to the customer.

The Product Visionary will assess the performance of and shape the structure and direction of new/existing product lines, developing or assisting in developing and executing strategic product plans.

This includes evaluating product performance, identifying innovations to deliver business value and address customer needs, and improving the product's performance.

The Product Visionary will actively manage and escalate risk and customer-impacting issues within the day-to-day role to management.

• Builds product backlog, prioritizes its items to achieve Objectives and Key Results (OKRs), and continuously keeps it up to date.
• Holds meetings with the product team to continuously update product backlog.
• Ensures product features and processes align with applicable Discover compliance and risk management standards.
• Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers.
• Participates in the development of Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensures alignment with senior leadership.
• Creates and/or maintains key product documentation, such as customer journey maps, technical specs, process mapping, etc.
• Identifies and defines key non-functional requirements, such as security, availability, performance, etc., to achieve necessary product metrics.
• Defines and executes strategic product roadmaps to build new products, enhance existing products, or improve performance.
• Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features, and roadmap.
• Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs.
• Contributes to defining the Minimum Viable Product (MVP) and responsible for delivering MVP/ features/user stories for delivery product roadmap; in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by SPO and/or Business Director.
• Defines functional and non-functional product requirements; ensures completeness, integrity, and consistency; and sources requirements for product team.
• Creates and validates user story acceptance criteria.
• Defines and ensures appropriate testing frameworks for product features, such as market testing, functional performance, etc.
• Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented.
• Inspects and evaluates product progress through each iteration.
• Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.
• Identifies sources, monitors, analyzes (Business Analysis), tests, and interprets key product performance metrics, including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations, then develops and communicates findings, and makes strategic and tactical recommendations for performance improvements throughout the product lifecycle.
• Collaborates with cross-functional teams to develop and execute go-to-market strategies.
• Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible.
• Serves as business lead on cross-functional teams and assists in managing dependencies with other team's functions while identifying, building, and managing strategic partnership across different product teams.