Incident Management Specialist

3 weeks ago


Riverwoods, Illinois, United States Discover Full time
Job Summary

We are seeking a highly skilled Incident Management Specialist to join our team at Discover. As a key member of our Incident & Crisis Management Program, you will play a critical role in supporting day-to-day preparedness, response, and recovery activities.

Key Responsibilities
  • Contribute to the development and ongoing maturity of plans, playbooks, policies, standards, and procedures applicable to incident response across the company.
  • Coordinate response to incidents of minor complexity and scale, and support the management of incidents of moderate and severe complexity and scale.
  • Support the production of timely, accurate, and complete incident reporting for relevant stakeholders and committees.
  • Assist in the design, coordination, and facilitation of Crisis Management exercises.
  • Assist in the development of responses to exams, audits, or assessments from regulators, third-parties, internal partners, and auditors.
Requirements
  • Bachelor's Degree in Security and Intelligence, Information Technology, Finance, or related field.
  • 2+ years of experience in incident management, corporate crisis management, Emergency Management, Business Continuity, information security, or Physical Security.
  • In lieu of a degree, 6+ years of incident management, corporate crisis management, Emergency Management, Business Continuity, information security, or Physical Security.
Preferred Qualifications
  • Associate Emergency Manager (AEM), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Master Exercise Practitioner (MEP), FEMA Professional Development Series (PDS).
What We Offer

We offer a competitive total compensation package, including a base pay range of $75,500.00 to $127,900.00, and a range of benefits and programs based on eligibility, including paid parental leave, paid time off, 401(k) plan, medical, dental, vision, and health savings account, STD, life, LTD, and AD&D, recognition program, education assistance, commuter benefits, family support programs, and employee stock purchase plan.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.



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