Member Service Center Representative
3 weeks ago
At Redwood Credit Union, we're on a mission to deliver exceptional member service and support. As a Member Service Center Representative, you'll play a vital role in helping our members achieve their financial goals.
Key Responsibilities:- Provide exceptional member service through phone, email, and chat support.
- Process transactions, open new accounts, and assist with loan transactions.
- Upsell and cross-sell Redwood Credit Union products and services to meet member needs.
- Respond to member inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with the team to achieve departmental goals and objectives.
- High school diploma or equivalent required.
- 2+ years of call center, retail, or clerical experience in a customer service environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Availability to work Saturdays.
- Competitive hourly rate: $23.00 - $30.00 per hour (commensurate with experience).
- 8% call center differential.
- Robust benefits package, including medical, dental, vision, and 401(k) matching.
- Opportunities for professional growth and development.
Redwood Credit Union is an equal opportunity employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional member service and support, we encourage you to apply for this exciting opportunity.
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Member Service Center Representative
3 weeks ago
Napa, California, United States Redwood Credit Union Full timeJob Title: Member Service Center RepresentativeAt Redwood Credit Union, we're committed to delivering exceptional service to our members. As a Member Service Center Representative, you'll play a vital role in providing top-notch support and ensuring our members receive the best possible experience.Key Responsibilities:Answer phone calls and respond to member...
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Member Service Center Representative
1 week ago
Napa, California, United States Redwood Credit Union Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Service Center Representative to join our team at Redwood Credit Union. As a key member of our service team, you will be responsible for providing exceptional service to our members, answering phone calls, and resolving issues in a timely and professional manner.Key ResponsibilitiesAnswer...
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Member Service Center Representative
1 week ago
Napa, California, United States Redwood Credit Union Full timeJob SummaryRedwood Credit Union is seeking a highly skilled Member Service Center Representative to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service to our members, handling a variety of tasks, and working collaboratively with our team to achieve our goals.Key ResponsibilitiesAnswer phone...
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Member Service Center Representative
2 weeks ago
Napa, California, United States Redwood Credit Union Full timeAbout Redwood Credit UnionRedwood Credit Union is a not-for-profit financial institution that prioritizes people over profits. Our mission is to serve the best interests of our Members, team members, and communities with passion and dedication.We strive to be one of the most loved financial partners in the communities we serve, and our commitment to this...
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Member Service Center Representative
2 weeks ago
Napa, California, United States Redwood Credit Union Full timeAbout the RoleWe are seeking a highly skilled and experienced Member Service Center Representative to join our team at Redwood Credit Union. As a key member of our service team, you will be responsible for providing exceptional customer service to our members, handling a variety of tasks, and working collaboratively with our team to achieve our goals.Key...
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Member Service Center Representative
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Napa, California, United States Redwood Credit Union Full timeJob Summary:Redwood Credit Union is a not-for-profit financial institution that prioritizes people over profits. Our mission is to serve the best interests of our Members, team members, and communities. We are seeking a Member Service Center Representative to join our team. As a key member of our team, you will be responsible for providing exceptional Member...
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Member Service Center Representative
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Napa, California, United States Redwood Credit Union Full timeJob SummaryWe are seeking a highly skilled Member Service Center Representative to join our team at Redwood Credit Union. As a key member of our team, you will be responsible for providing exceptional customer service to our members, handling a variety of tasks, and contributing to the overall success of our organization.Key ResponsibilitiesAnswer phone...
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