Automotive Customer Service Consultant

2 weeks ago


Venice, Florida, United States Venice Toyota Full time
Position: Automotive Customer Service Consultant

Location: Venice Toyota

About Us:
At Venice Toyota, we are dedicated to delivering exceptional service and value to our customers. Our commitment to excellence extends to our employees, fostering a culture that emphasizes growth and collaboration.

Job Overview:
We are seeking a motivated and skilled individual to join our service team as an Automotive Customer Service Consultant. This role is crucial in ensuring customer satisfaction and maintaining our reputation for outstanding service.

Key Responsibilities:
  • Welcome customers and address their inquiries with professionalism.
  • Provide guidance on necessary maintenance and service options.
  • Identify mechanical issues through customer interaction and visual inspections.
  • Discuss inspection results with customers, recommend corrective actions, and prepare service orders.
  • Document customer concerns clearly to assist technicians in diagnosing issues.
  • Communicate the work performed and associated costs to customers.
  • Build and maintain strong relationships with customers to encourage repeat business.
  • Support team members and assist with additional tasks as needed.

Qualifications:
  • Previous experience in automotive service is preferred.
  • High School Diploma or equivalent is required.
  • Excellent communication and customer service skills are essential.
  • Proficient in computer usage, including CRM systems.
  • Strong attention to detail and organizational skills.
  • Professional demeanor and work ethic.
  • Ability to thrive in a fast-paced environment.
  • Valid driver's license with a clean driving record.

What We Offer:
  • Competitive compensation structure.
  • Access to a high volume of service repair orders.
  • Supportive team environment with ample training opportunities.
  • Comprehensive benefits package including medical and dental insurance.
  • 401(k) retirement plan with company contributions.
  • Paid time off and holiday benefits.
  • Opportunities for advancement within the company.

Equal Opportunity Employer:
We are proud to be an equal opportunity employer and prohibit discrimination and harassment based on any protected characteristic.

  • Venice, Florida, United States Firstchoicehiring Full time

    Join Our Team as an Automotive Customer Service ConsultantAt Firstchoicehiring, we are seeking a dedicated Automotive Customer Service Consultant to enhance our service department. This role offers an excellent compensation package and a supportive work environment.Key Benefits:Competitive earnings ranging from $4,500 to $9,500 monthlyAccess to approximately...


  • Venice, Florida, United States Sunset Kia of Venice Full time

    What sets Sunset Kia of Venice apart as the premier choice for automotive sales professionals? We prioritize a sustainable work environment over excessive staffing and turnover. Enjoy exceptional earning potential and a positive work atmosphere. Achieve a healthy work-life balance. No late shifts. Closed on Sundays. And much more While experience in...


  • Venice, Florida, United States Sunset Kia of Venice Full time

    Why Choose Sunset Kia of Venice?At Sunset Kia of Venice, we pride ourselves on being the preferred automotive group for sales professionals. Our approach is centered around a supportive work environment that prioritizes your success.Benefits of Working with Us:We offer an exceptional earning potential and a balanced work-life schedule. Enjoy your weekends...


  • Venice, Florida, United States American Import Auto, Inc. Full time

    Are you passionate about providing exceptional customer service in the automotive industry? Do you thrive in a collaborative and supportive team environment? If so, we encourage you to explore this exciting opportunity at American Import Auto, Inc.! As a Customer Service Specialist, you will be the primary point of contact for our valued customers. You will...


  • Venice, Florida, United States TBC Full time

    Job Summary:The Automotive Service Manager is responsible for managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role.Key Responsibilities:Supervise the flow of cars within the service departmentSupervise the...


  • Venice, Florida, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking highly skilled and motivated individuals to join our team as Automotive Assistants and Service Managers. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the highest level of quality and efficiency in our tire sales and automotive...


  • Venice, Florida, United States Bridgestone Americas Full time

    About the RoleBridgestone Americas is seeking a skilled Automotive Technician to join our team. As a key member of our crew, you will be responsible for diagnosing and repairing complex vehicle issues, while providing exceptional customer service and ensuring a safe and efficient work environment.Key ResponsibilitiesVehicle Repair and Maintenance: Perform...


  • Venice, Florida, United States Mavis Tire Supply Full time

    Become a Part of Our Automotive Service TeamMavis Tire Supply - Automotive Service TechniciansWe are thrilled to invite you to join the Mavis Tire family! We are currently on the lookout for dedicated Automotive Service Technicians to enhance our team at one of our state-of-the-art automotive service facilities. Mavis is a prominent tire retail and...


  • Venice, Florida, United States Find A Wrench Full time

    Find A Wrench is seeking a skilled Automotive Service Specialist Our expanding service team is on the lookout for passionate, committed, and proactive individuals to join our ranks. Automotive Service Specialists can anticipate: Competitive pay structure Ongoing professional development with manufacturer and ASE certifications Opportunities for advancement;...


  • Venice, Florida, United States Venice Toyota Full time

    Job OverviewCompany: Venice ToyotaWe are seeking skilled Automotive Service Technicians who are passionate, motivated, and eager to contribute to our team.Key Responsibilities:Conduct thorough multi-point safety inspections on all pre-owned vehicles.Engage in ethical discussions regarding repairs with the internal service advisor.Execute tasks as specified...

  • Service Advisor

    13 hours ago


    Venice, Florida, United States American Import Auto, Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Service Advisor to join our team at American Import Auto, Inc. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle repair experience.Key ResponsibilitiesProvide exceptional customer service and support to our...


  • Venice, Florida, United States Nissan of Venice Full time

    Nissan of Venice is dedicated to providing exceptional service and support to both our customers and employees. With a commitment to fostering a positive work environment, we believe in recognizing and nurturing the talents of our team members. Our company values growth and development, offering numerous opportunities for career advancement within our...


  • Venice, Florida, United States Hyundai of Venice Full time

    Position OverviewWe are seeking a qualified individual with a background in automotive service and repair. The selected candidate will be responsible for coordinating and overseeing the progress of repair tasks entering the service department. Additionally, this role involves managing the service drive, welcoming customers upon arrival, and facilitating the...


  • Venice, Florida, United States Hyundai of Venice Full time

    Position OverviewWe are seeking an individual with a background in automotive service repair to take on the role of Service Dispatcher. This position involves overseeing and coordinating the workflow of repair tasks entering the service department. The ideal candidate will facilitate operations on the service drive, assist in moving vehicles, and warmly...


  • Venice, Florida, United States Hyundai of Venice Full time

    Position OverviewWe are seeking an individual with a background in automotive service repair to oversee the dispatching and tracking of repair tasks entering the service department. This role involves facilitating the flow of operations on the service drive, welcoming customers upon arrival, and ensuring vehicles are efficiently moved to the service area....


  • Venice, Florida, United States Hyundai of Venice Full time

    Position OverviewWe are seeking an individual with a background in automotive service repair to fulfill the role of Service Dispatcher. This position involves overseeing and coordinating the progress of repair tasks within the service department. The ideal candidate will facilitate the flow of operations on the service drive, assist in moving vehicles, and...


  • Venice, Florida, United States Hyundai of Venice Full time

    Position OverviewWe are seeking a dedicated individual with a background in automotive service repair. The ideal candidate will be responsible for overseeing and coordinating the flow of repair jobs entering the service department. This role includes assisting with customer interactions on the service drive, managing vehicle movements, and ensuring a smooth...


  • Venice, Florida, United States Valvoline Instant Oil Change Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Service Technician to join our team at Valvoline Instant Oil Change. As an entry-level vehicle service specialist, you will play a critical role in ensuring the safety and satisfaction of our guests by providing top-tier customer service and performing preventative maintenance...


  • Venice, Florida, United States American Import Auto, Inc. Full time

    About the RoleWe are seeking a highly motivated and experienced Shop Operations Manager to join our team at American Import Auto, Inc. in Venice, Florida. As a Shop Operations Manager, you will be responsible for leading a team of skilled technicians, coordinating work assignments, and fostering a team-oriented atmosphere.Key ResponsibilitiesLead a team of...


  • Venice, Florida, United States Hyundai of Venice Full time

    Position OverviewWe are seeking an individual with a background in automotive service repair to take on the role of Service Dispatcher. This position involves overseeing and coordinating the flow of repair jobs entering the service department. The ideal candidate will assist in managing the service drive, welcoming customers upon arrival, and ensuring a...