Experienced IRA Services Specialist

1 week ago


Tustin, California, United States SchoolsFirst Federal Credit Union Full time

About the Role
We are seeking a dedicated and knowledgeable professional to fill the position of Senior IRA Services Representative. This role is essential in providing expert assistance to our Members and Participants regarding Individual Retirement Accounts (IRA).

Compensation
The salary range for this position is outlined below. Our compensation structure is designed to accommodate candidates with varying levels of expertise and experience, allowing for growth and advancement over time. Initial salary offers typically fall within the minimum to midpoint of the established pay range. Any offer made will reflect the candidate's unique qualifications, including knowledge, skills, education, and experience, as well as internal equity considerations.

Pay Range:
$41.25

Scheduled Weekly Hours:
40

Key Responsibilities
As a Senior IRA Services Representative, you will:

  • Act as a subject matter expert, providing guidance to Members and Participants on IRA-related inquiries.
  • Address complex or escalated telephone inquiries from Members and Participants regarding Individual Retirement Accounts.
  • Respond to requests from school district offices and maintain a comprehensive understanding of relevant laws, IRS regulations, and plan governance.
  • Handle both telephone and written inquiries, conducting thorough research to resolve issues and provide accurate information.
  • Facilitate retirement account transfers, rollovers, trustee-to-trustee transfers, and distributions.
  • Maintain accurate records and files, addressing fee inquiries, tax statement discrepancies, and correcting tax forms as necessary.
  • Provide technical support to branches, departments, and school districts concerning IRA products.
Additional Responsibilities
  • Perform other assigned duties as required.
  • Adhere to regulatory compliance and complete assigned training, including BSA regulations pertinent to job responsibilities.
Qualifications
To be considered for this role, candidates should possess:
  • A High School Diploma or GED.
  • 3-5 years of relevant experience.
  • Experience with retirement accounts is preferred.
  • NASD Series 6 license is preferred.
  • CIP or CPS designation is preferred.
Diversity and Inclusion Commitment
SchoolsFirst FCU is committed to fostering a diverse, equitable, and inclusive workplace. We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed. Many skills are transferable, and you may be the ideal candidate for this or other opportunities within our organization.

SchoolsFirst Federal Credit Union is an equal opportunity employer, dedicated to creating a culture of diversity and inclusion. We prohibit discrimination against qualified individuals based on protected veteran status or disability, as well as all individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.

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