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Retirement Account Services Specialist

2 months ago


Tustin, California, United States SchoolsFirst Federal Credit Union Full time

About Us
At SchoolsFirst Federal Credit Union, we pride ourselves on our commitment to diversity, equity, and inclusion in the workplace. We are dedicated to building a team that reflects these values and fosters a supportive environment for all employees.

Position Overview
The IRA Services Representative plays a crucial role in assisting Members and colleagues with various retirement products, including Individual Retirement Accounts and Deferred Compensation Plans. This position offers a competitive salary range and the opportunity for professional growth.

Compensation:
$32.88 per hour

Weekly Hours:
40 hours

Key Responsibilities
As an IRA Services Representative, you will:

  • Provide timely responses to Member inquiries regarding retirement products.
  • Possess a thorough understanding of the laws and IRS regulations that govern retirement plans.
  • Address complex inquiries from Members and internal departments, ensuring accurate information is provided.
  • Facilitate account transfers, rollovers, and distributions with precision.
  • Maintain comprehensive records, address tax statement issues, and ensure compliance with mandatory distribution requirements.

Additional Responsibilities
In addition to the primary duties, you will:
  • Perform other assigned tasks as necessary.
  • Adhere to regulatory compliance and complete required training, including BSA regulations relevant to your role.

Qualifications
To be considered for this position, candidates should possess:
  • A High School Diploma or GED.
  • 1-3 years of relevant experience.
  • Preferred experience with retirement accounts.

Commitment to Diversity
SchoolsFirst FCU is an equal opportunity employer, dedicated to creating a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply, as many skills are transferable and you may be the ideal candidate for this or other roles within our organization.