Sales and Marketing Coordinator
4 weeks ago
The Community Sales Assistant at The Claiborne at Hattiesburg is responsible for generating and managing leads to qualify prospects and move them through the sales process for the purpose of achieving budgeted occupancy targets for the community.
This role involves processing all required information necessary to complete a successful move-in, ensuring a seamless experience for residents and their families.
Key Responsibilities:- Respond to incoming calls and inquiries, following up with effective communication and marketing efforts to meet budgeted occupancy.
- Maintain accurate and up-to-date referral, mailing list, and customer information.
- Meet and maintain required sales contacts per week, driving business growth and community engagement.
- Monitor and maintain the condition of model rooms and respite rooms, ensuring they are ready for tour activity.
- Conduct daily walkthroughs to ensure community readiness for property tours.
- Address common areas needing attention prior to tour activity, ensuring a positive experience for guests.
- Attend networking functions and collaborate with the Community Relations Director to establish a creative marketing and advertising plan.
- Assist with event setup and cleanup, fostering a welcoming environment for residents and their families.
- Develop referral opportunities through interactions with guests, residents, and families.
- Prior experience in marketing, sales, advertising, and client experience.
- Telephone sales experience and proficiency with database or customer relationship management software.
- Excellent communication and interpersonal skills, with a strong ability to adapt to a fast-paced environment.
- Proficiency in Microsoft Office Suite, particularly Word and Excel.
The Claiborne at Hattiesburg is an equal opportunity employer, committed to creating an inclusive work environment for all team members. We celebrate diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable federal, state, and local laws.
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