Receptionist for Evening Shift

1 week ago


Fort Mill, South Carolina, United States StepStone Hospitality Full time

Position:
Front Desk Agent for the 3pm-11pm shift

StepStone Hospitality is looking for a courteous and professional Front Desk Agent to enhance our guest experience. The successful candidate will possess outstanding communication abilities, a cheerful demeanor, and a strong commitment to customer satisfaction.

As a Front Desk Agent, you will serve as the initial point of contact for our visitors, making it essential to foster a welcoming and friendly atmosphere.


Key Responsibilities:

  • Welcome guests warmly and provide assistance
  • Facilitate the check-in and check-out processes for guests
  • Manage phone inquiries and respond to electronic communications promptly
  • Offer guests information regarding the hotel amenities and surrounding area
  • Address guest concerns and resolve issues with professionalism
  • Keep the front desk area tidy and organized
  • Support other tasks as directed by management

Qualifications:

  • High school diploma or equivalent qualification
  • Prior experience in customer service or hospitality is preferred
  • Exceptional communication and interpersonal skills
  • Capability to handle multiple tasks in a dynamic environment
  • Keen attention to detail and strong organizational abilities
  • Proficiency in Microsoft Office and other relevant software
  • Flexibility to work varied hours, including weekends and holidays


If you are a personable and enthusiastic individual with a dedication to customer service, we invite you to consider this opportunity as a Front Desk Agent.



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