Senior Manager, Executive Communications for Global Solutions and Digital GTM
4 weeks ago
ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Job SummaryWe are seeking a strategic communications professional to join our growing global communications team. The ideal candidate will have a strong passion for storytelling and ability to craft compelling, customer-focused narratives and engagement strategies to build trust, loyalty, and advocacy for ServiceNow and its leaders.
Key Responsibilities- Understand the communications landscape and needs of various audiences, regularly updating and evolving materials to reflect changes to business priorities, supporting narratives, and the external environment.
- Design and produce executive visibility programs that turn ideas into compelling narratives, frameworks, and creative storytelling concepts.
- Deliver executive-level work products including scripts, speeches, videos, and social media amplification plans.
- Prepare executives with rehearsals, scripts, storyboards, etc., while project managing the overall communications schedules.
- Plan and support events, including quarterly Town Halls (hybrid, virtual, and in-person).
- Produce and manage large-scale, in-person events including messaging, orchestration, content development, and managing event flow with multiple stakeholder groups.
- Manage and support change communications across multiple departments and teams.
- Develop employee experience programs and campaigns that highlight wins, recognize individuals and teams, and promote cultural values and behaviors.
- Own executive thought leadership for leaders.
- Establish and design processes to ensure timely execution through final publication and governance of all content.
- Serve as a resource across the global communications team to ensure message alignment and consistency across all audiences, including customers and partners.
- 8+ years corporate communications, public relations, or executive communications experience.
- Exceptional messaging and writing skills; attention to detail and accuracy in all communications deliverables.
- Experience building and executing a multi-functional communications strategy.
- Experience in technology and a desire to work collaboratively with senior leaders, their teams, agency partners, business partners, and vendors.
- Experience working in a fast-paced, matrixed environment; strong cross-functional collaboration skills and ability to drive coordination across stakeholders.
- Business maturity and experience working with senior executives.
- Ability to manage multiple communication projects simultaneously and drive strong programs, designed to drive measurable goals and business outcomes.
- Communications experience in global sales organizations a plus.
- BS/BA degree required; advanced degree preferred.
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Chicago, Illinois, United States ServiceNow Full timeJob DescriptionWe are seeking a highly skilled and experienced communications professional to join our global communications team as a Senior Manager, Executive Communications for Global Solutions and Digital GTM. This role will be responsible for developing and executing strategic communications plans to support the growth and success of our global...
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Chicago, Illinois, United States ServiceNow Full timeJob Title: Senior Manager, Executive Communications for Global Solutions and Digital GTMJob SummaryWe are seeking a highly skilled Senior Manager, Executive Communications for Global Solutions and Digital GTM to join our team. As a key member of our global communications team, you will be responsible for developing and executing strategic communications...
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Chicago, Illinois, United States ServiceNow Full timeJob DescriptionServiceNow is seeking a highly skilled Senior Communications Manager to join our Global Solutions and Digital GTM team. As a key member of our communications team, you will be responsible for developing and executing strategic communications plans to support our sales organization and drive business growth.Key Responsibilities:Develop and...
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Chicago, Illinois, United States ServiceNow Full timeJob DescriptionWe are seeking a highly skilled Strategic Communications Professional to join our growing global communications team at ServiceNow. As a key member of our team, you will be responsible for crafting compelling narratives and engagement strategies that build trust, loyalty, and advocacy for our company and its leaders.The ideal candidate will...
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