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IT Support Specialist and Systems Administration

2 months ago

Brockton, Massachusetts, United States Molex Full time

Molex is a leader in the optical sector, catering to significant global clients in the telecom and datacom fields, where we innovate and produce optical devices.

As an IT Support Specialist, your primary duty will be to oversee and enhance the IT framework at our site, ensuring its efficient operation, security, and scalability, alongside managing our database systems. This position encompasses a blend of IT support tasks and server maintenance responsibilities. You will collaborate closely with a team of engineers to ensure their IT requirements are fulfilled and that our database systems are maintained effectively.

Key Responsibilities

  • Deliver on-site IT assistance at the designated location and a manufacturing facility.
  • Manage the administration of workstations, servers (both Windows and Linux), software licensing, and oversee backup and recovery strategies.
  • Collaborate with team members to recommend and assist in the procurement of computer hardware and software.
  • Work with the team to troubleshoot vendor software challenges.
  • Coordinate with corporate IT to manage the local network (wired and wireless), including the physical network infrastructure.
  • Provide technical support for Linux-based systems, servers, and infrastructure.
  • Monitor system performance, troubleshoot, and resolve hardware and software issues to ensure maximum uptime and efficiency.
  • Implement and uphold network security protocols to safeguard against unauthorized access, malware, and other security threats.
  • Administer user accounts, permissions, and access rights in line with company policies and procedures.
  • Document system configurations, procedures, and troubleshooting steps for future reference and training purposes.
  • Execute system administration tasks for MES and ERP database systems and servers, including updates, backups, recovery, user maintenance, and security management.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • Proven experience in configuring and managing Windows and Linux operating systems.
  • Familiarity with virtualization technologies such as VMware ESX or Hyper-V.
  • Knowledge of network protocols, including TCP/IP, DNS, DHCP, and VPN.
  • Experience with shell and batch file scripting.
  • Understanding of Domain Controller, RAID, Network File Systems, and Backup software.
  • This position is not eligible for sponsorship.
At Koch companies, we value entrepreneurship, which encourages us to challenge conventional practices, discover innovative ways to generate value, and recognize individual contributions.

Our Commitment to Diversity

All Koch companies appreciate diverse thoughts, perspectives, skills, experiences, and backgrounds. We are proud to be Military Ready and Second Chance employers.

Our Employee Benefits

We aim for every employee and their families to lead fulfilling and healthy lives. We offer essential resources and support to foster physical, financial, and emotional well-being, allowing you to focus on what matters most. Our benefits package includes medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also encompass infertility assistance, paid parental leave, and adoption support. Specific eligibility criteria are determined by the applicable Summary Plan Description, policy, or guideline, and benefits may vary by geographic region.

Equal Opportunity Employment

We are an Equal Opportunity Employer, including disability and protected veteran status. Some employment offers may be contingent upon successfully passing a drug test. This employer utilizes E-Verify.