Client Advocate

4 weeks ago


Canon City, United States Solvista Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Client Advocate/Administrative Assistant to join our team at Solvista Health. This role will provide administrative and secretarial support to our organization, working closely with a multi-disciplinary team to provide exceptional customer service to our clients.

Key Responsibilities
  • Provide administrative support to the team, including answering phone calls, responding to emails, and maintaining accurate records.
  • Work collaboratively with other assistants to ensure seamless coverage and efficient operations.
  • Maintain and update filing systems, retrieve information from files as needed, and handle confidential and sensitive information with discretion.
  • Draft written responses and replies via phone or email, and respond to regular requests for information.
  • Work independently and as part of a team on special projects, and participate in job-related training sessions and seminars.
  • Attend required staff meetings and maintain prompt and regular attendance.
Requirements
  • High school diploma or equivalent required; experience in customer service and administrative support preferred.
  • Strong communication and organizational skills, with ability to work in a fast-paced environment and prioritize tasks effectively.
  • Ability to operate standard office equipment, including computers, phones, and photocopiers.
  • Electronic Health Records experience a plus.
Working Conditions

This role operates in a professional office environment, with moderate exposure to unusual elements such as extreme temperatures, dirt, dust, and loud noises. The position may require travel to conferences, meetings, and branch locations on a regular or intermittent basis.

The employee will be required to stand or sit for extended periods, bend at the waist, and use hands and fingers to handle and file papers or operate assigned equipment. Specific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus.


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