Front Desk Representative
1 day ago
Front Desk Agent Role
We are seeking a skilled and friendly Front Desk Agent to join our team at Driftwood Hospitality Management. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.
Key Responsibilities:
- Welcoming and serving guests in person and over the phone
- Providing accurate and efficient check-in and check-out services
- Handling cash and credit card transactions with confidence
- Solving problems and addressing guest concerns in a professional and courteous manner
Requirements:
- Excellent English communication skills
- Ability to read, write, and speak fluently
- Basic computer skills and ability to use software
- Continuous movement, standing, and occasional lifting of up to 20 pounds
Benefits:
- 401(k) plan
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Equal Opportunity Employer:
Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer and welcome applications from qualified candidates.
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