Member Services Representative

2 days ago


Ponte Vedra Beach, Florida, United States Sawgrass Country Club Full time
Job Overview

The Member Services Specialist at Sawgrass Country Club is a key role that requires a professional appearance, exceptional communication skills, and the ability to multitask effectively. This position is responsible for fostering a warm and welcoming atmosphere for members and guests.


Key Responsibilities
  • Member Interaction: Assist with Welcome meetings, coordinate vetting interviews, and organize membership events and mixers.
  • Profile Management: Update and maintain member profiles in the JONAS system, including creating new profiles and distributing new member certificates.
  • Administrative Duties: Manage the Up for Sale waitlist, process equity refunds, and assist with monthly membership reports. Be knowledgeable of club information, activities, and bylaws.
  • Communication: Answer membership questions, represent the Member Services Department, and direct calls from the main phone line.
  • Support Services: Act as a Gate Keeper for the Administrative offices, cover the Concierge desk as needed, and assist the Membership department in various projects.
  • Professional Standards: Maintain a professional appearance, uphold high standards for safety and security, and ensure continuous communication between the Club and its members.

Qualifications
  • Minimum 3 years' experience in a similar position.
  • Able to work flexible hours, including nights, weekends, and holidays.
  • Strong Customer Service aptitude and willingness to go the extra mile to satisfy members.
  • Professional presentation always.
  • Attention to Detail
  • Excellent Organizational Skills
  • Strong Communication Skills
  • Proficient Computer skills - Microsoft Office Suite to include, including Outlook, Excel, and Word
  • Proficient in JONAS


  • Ponte Vedra Beach, Florida, United States Sawgrass Country Club Full time

    Job OverviewThe Member Services Specialist at Sawgrass Country Club is a key role that requires a professional appearance, exceptional communication skills, and the ability to multitask effectively. This position is responsible for fostering a warm and welcoming atmosphere for members and guests.Key ResponsibilitiesMember Interaction: Assist with Welcome...


  • Ponte Vedra Beach, Florida, United States Fifth Third Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Fifth Third Bank. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key ResponsibilitiesProvide personalized service to customers,...


  • Ponte Vedra Beach, Florida, United States Catalis Regulatory & Compliance, LLC Full time

    About Catalis Regulatory & Compliance, LLCCatalis Regulatory & Compliance, LLC is a leading government Software as a Service (SaaS) and integrated payments provider, powering municipal, county, state, and federal governments. With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and...


  • Ponte Vedra Beach, Florida, United States First Citizens Bank Full time

    Business Services Representative Job Description **Overview** At First Citizens Bank, we're committed to helping our customers achieve a lifetime of success. As a Business Services Representative, you'll play a key role in delivering cash management solutions to commercial and business banking relationships. **Responsibilities** * Partner with business...


  • Ponte Vedra Beach, Florida, United States Jonathan Gibbs - State Farm Agent Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and helping them achieve their...


  • Ponte Vedra Beach, Florida, United States PetroServices Full time

    About Petro ServicesPetro Services, Inc. operates Daily's, Shell, and Mountain Energy convenience stores throughout the southeastern United States.Job OverviewAs a Customer Service Representative, you will engage with guests, keep the store stocked and clean, prepare food service offerings, and process customer transactions.Key ResponsibilitiesGreet all...


  • Ponte Vedra Beach, Florida, United States Edie Williams - State Farm Agent Full time

    Job Description**Position Overview**Are you a motivated and customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will have the opportunity to work with a successful independent contractor agent, Edie Williams, to market and sell State Farm insurance and...


  • Ponte Vedra Beach, Florida, United States Griffin Full time

    About the Role:As a Customer Service Representative at Griffin, you will be the face and voice of our company, providing exceptional customer service and ensuring a positive experience for our residential clients. You will play a critical role in managing customer inquiries, scheduling service appointments, and providing support to our technicians and...


  • Ponte Vedra Beach, Florida, United States Domino's Franchise Full time

    Job OverviewCompany OverviewWe are a dedicated, family-owned business that values our team members as part of our family.Position SummaryWe provide comprehensive training to ensure your success in this role. Our unique training program equips you with the skills necessary to excel in management positions. Whether you are new to the field or have prior...


  • Ponte Vedra Beach, Florida, United States Lickety Split Air, Plumbing, Electric Full time

    Job Title: Inbound Sales RepresentativeWe are seeking a highly motivated and results-driven Inbound Sales Representative to join our team at Lickety Split Air, Plumbing, Electric. As a key member of our sales team, you will be responsible for making outbound calls to potential customers to offer our home service solutions.Key Responsibilities:Build rapport...


  • Ponte Vedra Beach, Florida, United States Ruth's Chris Steak House Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Food Runner to join our team at Ruth's Chris Steak House.Key Responsibilities:Food Preparation and Delivery: Ensure each plate is perfectly prepared by tracking cooking times on all orders, checking finished product for proper degree of doneness, appearance, and plate presentation.Guest...


  • Ponte Vedra Beach, Florida, United States Fifth Third Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Lead CSR/Teller. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key ResponsibilitiesDeepen customer relationships by actively listening to their...


  • Ponte Vedra Beach, Florida, United States Circle K Stores, Inc. Full time

    About Circle K Stores, Inc.We are a leading retail company seeking a highly skilled Customer Service Representative to join our team. As a Lead Service Representative, you will be responsible for providing exceptional customer service and leading by example.Key Responsibilities:Provide top-notch customer service to ensure customer satisfaction and...


  • Ponte Vedra Beach, Florida, United States Freedom Mortgage Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Success Representative to join our team at Freedom Mortgage. As a key member of our call center operations, you will play a vital role in providing exceptional service to our customers, answering their questions, and resolving their issues.Key ResponsibilitiesCustomer Service: Respond...


  • Ponte Vedra Beach, Florida, United States First Citizens Bank Full time

    About the RoleAt First Citizens Bank, we're committed to helping businesses and individuals prosper. As a Business Services Representative, you'll play a key role in delivering cash management solutions to our commercial and business banking relationships.Key ResponsibilitiesPartner with Business and Commercial Bankers: Collaborate with our banking teams to...


  • Ponte Vedra Beach, Florida, United States First Citizens Bank Full time

    About the RoleAt First Citizens Bank, we're committed to helping businesses and individuals prosper. As a Business Services Representative, you'll play a key role in delivering cash management solutions to our commercial and business banking relationships.Key ResponsibilitiesPartner with Business and Commercial Bankers: Collaborate with our banking teams to...


  • Ponte Vedra Beach, Florida, United States First Citizens Bank Full time

    Job SummaryAs a Business Services Representative at First Citizens Bank, you will play a critical role in providing cash management solutions to commercial and business banking relationships. This position requires a strong understanding of business deposits and related services, as well as excellent communication and interpersonal skills.Key...


  • Ponte Vedra Beach, Florida, United States Lickety Split Air, Plumbing, Electric Full time

    Job DescriptionLickety Split Air, Plumbing, Electric is seeking a dynamic and results-driven Sales Representative to join our fast-growing team!We're looking for someone with a passion for delivering world-class customer experiences and driving sales results. As a Sales Representative, you'll be responsible for making outbound calls to potential customers to...


  • Ponte Vedra Beach, Florida, United States Sherwin-Williams Full time

    This is a crucial role in the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right products. Key responsibilities include:Providing exceptional customer service and ensuring customer...


  • Ponte Vedra Beach, Florida, United States Domino's Franchise Full time

    About the JobWe're seeking a highly motivated and experienced Customer Service Manager to join our team at Domino's Franchise. As a key member of our management team, you will be responsible for ensuring exceptional customer service and driving sales growth in our stores.Key ResponsibilitiesManage customer relationships and resolve any issues in a timely and...