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Customer Service Representative

2 months ago

Ponte Vedra Beach, Florida, United States Fifth Third Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Lead CSR/Teller. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Deepen customer relationships by actively listening to their needs and providing personalized solutions.
  • Provide follow-up to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with the Financial Center Manager to ensure efficient operations and maintain a high level of customer satisfaction.
  • Participate in training and development programs to enhance your skills and knowledge.
  • Assist in referrals to Bankers and business partners to drive sales growth.
Requirements
  • High school diploma or equivalent required.
  • Extensive cash handling experience.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Flexibility in scheduling.
About Fifth Third Bank

Fifth Third Bank is committed to creating an inclusive and engaging work environment that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from qualified candidates.