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Customer Service Representative

2 months ago

Ponte Vedra Beach, Florida, United States Fifth Third Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Fifth Third Bank. As a key member of our Financial Center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their financial goals and objectives.
  • Collaborate with colleagues to achieve sales targets and drive business growth.
  • Operate a cash handling system, accurately processing transactions and maintaining a high level of accuracy.
  • Stay up-to-date on bank policies, procedures, and products to provide informed solutions to customers.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

Fifth Third Bank is committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits, opportunities for professional growth and development, and a collaborative team culture.