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Administrative Claims Coordinator

2 months ago

Oakland, California, United States Carrix, Inc.SSA Marine, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Claims Assistant to join our team at Carrix, Inc./SSA Marine, Inc. This role will be responsible for daily administrative duties, including data entry, claims management, and general administrative tasks.

Key Responsibilities
  • Assist with data entry into the data management system and claims management software
  • Process incoming incident reports, create claims in the Origami risk software system, and create corresponding claim folders and reports
  • Work with the Accounts Payable team to create new vendors and ensure payment information is accurate
  • Manage invoice billing issues and questions, and process invoices into the Origami risk software system for payment
  • Perform general administrative duties, including scanning and saving incoming mail, timely notification to adjustors, and distribution of mail to adjusters
  • Close out files in the system when final resolution has been reached
  • Maintain vendor lists for California locations and communicate with terminals weekly
Requirements
  • High School Diploma required; Bachelor's degree preferred
  • 2-4 years of detailed administrative work experience required
  • Understanding of industry operations, ILWU hiring/dispatching practices, retirement programs, and benefits, and how these affect claims administration processes preferred
  • Computer skills with a high degree of proficiency
  • Ability to communicate professionally with coworkers, management, clients, insureds, contractors, and other parties involved in the insurance claim process
Benefits
  • Eligible employees may qualify for medical, dental, and vision insurance, as well as basic life and accidental death insurance, short-term disability insurance, and long-term disability insurance
  • Employees receive paid sick and vacation time, and company holidays if eligible
  • Eligible employees can enroll in the company's 401k plan and retirement plan
  • Some employees may be eligible for discretionary and/or metric-based bonuses dependent on their position