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We are seeking a highly skilled and experienced professional to lead our team at the Allstate Insurance Agency - James Muniz. As an Agency Office Manager, you will be responsible for overseeing the day-to-day operations of the agency, managing a team of insurance professionals, and ensuring exceptional customer service.
Key Responsibilities- Business Development: Develop and implement strategies to drive business growth, expand our customer base, and increase revenue.
- Team Management: Supervise and mentor a team of insurance professionals, providing guidance and support to ensure they meet their performance goals.
- Operations Management: Oversee the administration of the agency, including managing schedules, coordinating training, and ensuring compliance with company policies and procedures.
- Customer Service: Ensure that customers receive exceptional service, resolving any issues or concerns in a timely and professional manner.
- Leadership Experience: Proven track record of leadership and management experience, with a strong ability to motivate and inspire a team.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, staff, and other stakeholders.
- Insurance Knowledge: Strong knowledge of insurance products and services, with the ability to provide expert advice and guidance to customers.
- Organizational Skills: Highly organized and able to prioritize tasks effectively, with a strong attention to detail and ability to multitask.
- Passion for Customer Service: Genuine passion for delivering exceptional customer service, with a strong commitment to ensuring customer satisfaction.
- Competitive Salary: A competitive salary and benefits package, including health insurance, dental insurance, and a 401(k) plan.
- Opportunities for Advancement: Opportunities for career advancement and professional growth, with a strong focus on developing and retaining top talent.
- Collaborative Work Environment: A collaborative and supportive work environment, with a strong emphasis on teamwork and open communication.