Retail Operations Supervisor

2 weeks ago


Towson, Maryland, United States Sunglass Hut Full time

Retail Operations Supervisor - Multi Location

Brand: Sunglass Hut

Position: Full-Time

Overview:

Sunglass Hut stands as a premier name in the retail of high-end eyewear, boasting a vast network of stores across North America. Joining our team means becoming part of a dynamic environment where you can thrive alongside the best in the industry.

We provide a comprehensive benefits package, extensive training, and limitless opportunities for career advancement. Our ethos centers around self-expression, inclusivity, and authenticity, ensuring that we offer an exclusive range of stylish and functional sunglasses for everyone.

KEY RESPONSIBILITIES:

  • Collaborate with the Store/Multi Store Manager to oversee daily operations, including sales, coaching, merchandising, and talent acquisition.
  • Utilize various company tools to meet sales targets, develop team members, and achieve business goals.
  • Analyze performance metrics to identify areas for improvement and leverage successes.
  • Provide continuous coaching to associates, fostering their professional growth and maintaining an inspiring work atmosphere.
  • Engage in talent acquisition through networking and recruitment, conducting interviews in partnership with management.
  • Actively seek personal development opportunities as outlined in an individual growth plan.
  • Spend significant time on the sales floor, enhancing customer relationships through effective use of company resources.
  • Ensure adherence to brand standards and maintain merchandising excellence.
  • Stay informed about product knowledge and utilize company training tools to keep up with new offerings.
  • Implement operational policies and procedures effectively.
  • Communicate brand strategies and promotional activities clearly to the team.

QUALIFICATIONS:

  • High school diploma or equivalent.
  • Minimum of 1 year of relevant experience.
  • Proven expertise in all facets of retail operations.
  • Detail-oriented with strong critical thinking skills.

PREFERRED QUALIFICATIONS:

  • Experience in customer service and/or retail environments.
  • Prior leadership experience of at least 1 year.

We are committed to providing equal employment opportunities to all qualified candidates, regardless of race, color, gender, national origin, age, disability, sexual orientation, or any other characteristic protected by law.



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