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Store Lead

2 months ago

Towson, Maryland, United States Tailored Brands Inc Full time
About the Role

We are seeking a highly motivated and experienced Store Lead to join our team at Tailored Brands Inc. As a Store Lead, you will play a key role in driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities
  • Partner with Store Management to achieve sales, service, and operational expectations
  • Lead by example, modeling company values and coaching store staff to achieve their best performance
  • Communicate priorities and sales-driving information effectively to ensure store staff is equipped to maximize business
  • Assist in recruiting store staff and contribute to an inclusive store environment
  • Support the management team in achieving store business plans, including sales, customer service, and operational goals
  • Participate in driving business outreach opportunities and communicate leads to Store Manager
  • Identify performance opportunities and partner with management team to contribute to development plans
  • Ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise
  • Assist management team with training store staff on all internal operational functions as assigned
  • Stay informed on corporate communication, directives, initiatives, policies, and procedures
  • Support the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding
Requirements
  • Minimum of 1 year of Retail or Sales experience
  • Creative individual who demonstrates good judgment and is tuned-into the pulse of the business
  • Self-motivated, results-oriented, strategic thinker
  • Strong organizational and leadership skills
  • Excellent written and verbal communication skills
  • Active listening and problem-solving skills
  • Proven ability to train and develop high-performing store teams
  • Proficient in technology systems, applications, Microsoft Office, and video conferencing
  • Ability to operate a computer and POS System
Physical Requirements
  • Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and/or supplies, and see and distinguish between fabric patterns and colors
About Us

Tailored Brands Inc. is an equal opportunity employer and celebrates diversity. We provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.