Customer Experience Champion in Alterations

5 days ago


San Diego, California, United States David's Bridal, LLC. Full time

We're seeking an experienced Alterations Customer Service Representative to join our team at David's Bridal. As a critical role in the successful operation of our Alterations department, you'll be responsible for completing tasks that contribute to providing superior customer service.

About the Role

This is a part-time opportunity that offers competitive pay rates, a generous team bonus, and opportunities for growth and development. As an Alterations Customer Service Representative, you'll be working closely with our customers to understand their needs and deliver tailored solutions.

You'll have the opportunity to work in a dynamic environment where you can make a real difference in our customers' lives. Our team is passionate about delivering exceptional customer experiences, and we're looking for someone who shares this vision.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Manage customer flow to ensure seamless interactions and a five-star experience
  • Process special orders, pick-ups, and first-quality standards for all merchandise
  • Maintain accurate records and reports, as required
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices


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