Customer Experience Champion

3 weeks ago


San Jose, California, United States Dave & Buster's, Inc. Full time

Overview

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We are seeking a dynamic and friendly Team Member to deliver exceptional Guest experiences at Dave & Buster's. As a Customer Experience Champion, you will be the face of our brand, providing top-notch service and creating memorable moments for our Guests.

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About the Role

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This is an hourly position that requires a strong communicator who can work in a fast-paced environment. Key responsibilities include guiding Guests through their Midway experience, managing wait times, and ensuring a welcoming atmosphere.

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Key Responsibilities:

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  • Deliver exceptional Guest experiences through effective communication and problem-solving">
  • Manage wait times and ensure a welcoming atmosphere">
  • Stock and display merchandise in all storage areas">
  • Conduct inventory and reconcile tickets and merchandise">
  • Maintain a clean and organized workspace">
  • Assist other Team Members as needed">
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Requirements:

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  • Be at least 16 years of age">
  • Work days, nights, and/or weekends as required">
  • Work in a noisy, fast-paced environment">
  • Lift and carry up to 30 pounds">
  • Stand for long periods of time">
  • Reach, bend, and stoop frequently">
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Compensation:

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The estimated hourly rate for this role is $17.70-$19.20. This compensation range reflects the market conditions and the specific requirements of the job.


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