Patient Advocate Representative III

3 weeks ago


MagstattleBas, Grand Est, United States Conifer Health Solutions Full time
Job Summary

Conifer Health Solutions is seeking a highly skilled Patient Advocate Representative III to join our team. As a key member of our healthcare team, you will be responsible for providing lead support to Supervisors and Managers within a specific market or region of client hospitals. This role requires strong communication and interpersonal skills, as well as the ability to work independently and prioritize multiple tasks with efficiency.

Key Responsibilities
  • Assist market leadership with the review and documentation of employee work effort on account work and provide feedback to staff.
  • Assist market leadership with the compilation and analysis of various monthly reports.
  • Interact with various levels of facility administration to communicate various departmental needs or issues and act as liaison when attending or leading facility meetings.
  • Provide cross-coverage for assigned market facilities when a Patient Advocate is on vacation or ill.
  • Perform financial clearance function including collections.
  • Train and mentor new hires on policies and procedures of the department, facility protocol, and various operating systems.
  • Review accounts that have been referred from the Patient Advocate for cancellation.
Requirements
  • High School diploma or equivalent.
  • Minimum 2 years work experience with Social Services or Hospital Admitting or related area.
Work Environment

This role requires the ability to sit and work at a computer terminal for extended periods of time. Must be able to walk through a hospital environment, including across broad campus settings and Emergency Department environments, and visit patients at bedside. Ability to travel.



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