Guest Reservation Specialist
2 weeks ago
As a key member of our hospitality team, you will be responsible for delivering exceptional service and ensuring guest satisfaction through effective reservation management.
- Handle incoming guest inquiries and process reservations accurately and efficiently.
- Collect necessary deposits for bookings to secure guest accommodations.
- Possess comprehensive knowledge of our hotel properties and their unique amenities.
- Identify and address guest needs through active listening and tailored service.
- Promote additional services by recognizing opportunities to enhance the guest experience.
- Maintain accurate records in our reservation systems.
- Engage in ongoing training to stay informed about product offerings and company policies.
- Be open to occasional travel for training purposes at various hotel locations.
- Support group sales efforts with reservation management as needed.
- Assist with incoming calls to the front desk during peak times.
We are committed to creating an inclusive workplace and welcome applicants from all backgrounds.
-
Guest Reservation Specialist
2 weeks ago
Cambridge, Ohio, United States Salt Fork Lodge Full timePosition Overview:As a Guest Reservation Specialist, you will play a crucial role in delivering exceptional service and hospitality to our guests. Your primary responsibility will be to manage incoming calls from guests, ensuring their reservations are secured efficiently and accurately.Key Responsibilities:- Provide outstanding service by answering guest...
-
Guest Reservation Specialist
2 weeks ago
Cambridge, Ohio, United States Salt Fork Lodge Full timePosition Overview:As a Guest Reservation Specialist, you will play a vital role in delivering exceptional service and hospitality to our guests. Your primary responsibility will be to manage incoming calls from guests, ensuring their reservation needs are met efficiently and accurately.Key Responsibilities:- Handle incoming guest inquiries and take...
-
Guest Services Representative
1 week ago
Cambridge, Ohio, United States Salt Fork Lodge Full timeJoin Our Team as a Front Desk AgentPosition Overview:As a Front Desk Agent at Salt Fork Lodge, you will be the welcoming face of our establishment, ensuring that every guest has a memorable experience from the moment they arrive. Compensation: Wage is competitive and based on experience, starting at $13.00 per hour.Shifts Available:We offer both Day Shift...
-
Receptionist Specialist
1 week ago
Cambridge, Ohio, United States Days Inn Full timeDays Inn is seeking a dedicated Receptionist Specialist to manage all front desk operations and administrative tasks at our main entrance. The successful candidate will handle a variety of responsibilities including responding to phone inquiries, managing the switchboard, and overseeing office expenditures. Your primary objective is to deliver exceptional...
-
Cleaning Specialist
2 weeks ago
Cambridge, Ohio, United States Days Inn Full timeWe are in search of a diligent Cleaning Specialist to join our esteemed team at Days Inn. This role is vital in ensuring that our premises are kept in pristine condition. Below is a detailed outline of the responsibilities and requirements associated with this position:Primary Responsibilities:Maintaining cleanliness and order in all areas of the...
-
Receptionist Specialist
1 week ago
Cambridge, Ohio, United States Days Inn Full timeDays Inn is seeking a dedicated Receptionist Specialist to manage all front desk operations and administrative tasks at our main entrance. This role encompasses a variety of responsibilities including handling incoming calls, operating the switchboard, and overseeing the office budget.Your primary objective is to deliver exceptional customer service and...
-
Receptionist at Salt Fork Lodge
2 weeks ago
Cambridge, Ohio, United States Salt Fork Lodge Full timeJoin Our Team as a Front Desk AgentPosition Overview:As a vital member of our hospitality team, the Front Desk Agent plays a key role in creating a welcoming atmosphere for our guests. We are looking for individuals with a warm demeanor and excellent communication skills to serve as the first point of contact at our lodge.Compensation:Wage is competitive and...
-
Guest Services Agent
16 hours ago
Cambridge, United States Aimbridge Hospitality Full timeIn this role, as a Guest Services Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. Joining The Charles Hotel surrounds Guest Service, Agent, Guest, Reservations, Hotel, Operations
-
Guest Services Representative
7 days ago
Cambridge, Massachusetts, United States Charles Hotel Full timeJob SummaryIn this role, as a Guest Services Representative, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay.Key ResponsibilitiesApproach all encounters with guests and associates in a friendly service-oriented manner.Maintain high...
-
Hotel Night Auditor
7 days ago
Cambridge, Massachusetts, United States Aimbridge Hospitality Full timeJob SummaryThe Night Auditor is a key member of our Front Office team, responsible for ensuring the smooth operation of our hotel's overnight shift. As a Night Auditor, you will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.Key Responsibilities:Register guests and...
-
Guest Service Agent
3 months ago
Cambridge, United States Freepoint Hotel Full timeOverview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...
-
Guest Services Agent
3 months ago
Cambridge, United States Charles Hotel Full timeJob Summary: In this role, as a Guest Services Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay. Joining The Charles Hotel surrounds you with entrepreneurial, like-minded peers an independent hotel has to offer. As an employee of...
-
Guest Services Representative
1 week ago
Cambridge, Massachusetts, United States Hyatt Regency BostonCambridge Full timeProperty Overview:Hyatt Regency Boston Cambridge is a distinguished hotel situated in a vibrant and innovative city. We are dedicated to providing exceptional service and creating memorable experiences for our diverse clientele. Our modern facilities and commitment to teamwork foster a stimulating work environment where you can advance your hospitality...
-
Guest Services Manager
2 weeks ago
Cambridge, Massachusetts, United States Colwen Hotels Full timeJoin Our Team as a Guest Services ManagerColwen Hotels, a leader in the hospitality industry, is on the lookout for a dedicated and personable Guest Services Manager to enhance our team. This role will oversee the front desk and night audit operations, ensuring exceptional satisfaction for both guests and team members. Ideal candidates will possess prior...
-
Guest Services Representative
1 week ago
Cambridge, Massachusetts, United States Hyatt Regency BostonCambridge Full timeProperty Overview:Welcome to Hyatt Regency Boston Cambridge, a premier hotel nestled in the innovative city of Cambridge, Massachusetts. We are dedicated to providing exceptional service and creating memorable experiences for our diverse clientele. Our modern facilities and commitment to excellence foster a vibrant work environment where employees can thrive...
-
Guest Services Representative
1 week ago
Cambridge, Massachusetts, United States Hyatt Regency BostonCambridge Full timeProperty Overview:At Hyatt Regency Boston Cambridge, we pride ourselves on being a leading establishment in the hospitality sector, situated in a bustling and innovative area. We are in search of dedicated and skilled professionals to enhance our team. Our hotel is recognized for its contemporary architecture, cutting-edge amenities, and unwavering...
-
Guest Services Agent
3 months ago
Cambridge, United States Highgate Full timeOverview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. ...
-
Guest Services Coordinator
7 days ago
Cambridge, Massachusetts, United States Charles Hotel Full timeJob Summary:In this role, as a Front Desk Agent, you are responsible for greeting, registering guests, providing outstanding guest services during their stay and settling the guest's account upon completion of their stay.Key Responsibilities:Approach all encounters with guests and associates in a friendly service-oriented manner.Maintain high standards of...
-
Guest Services Representative
1 week ago
Cambridge, Massachusetts, United States Charles Hotel Full timeJob Overview:As a Guest Services Representative, you will play a crucial role in welcoming and assisting guests, ensuring they have a memorable experience throughout their stay. Your responsibilities will include registering guests, providing exceptional service, and finalizing guest accounts upon departure.At The Charles Hotel, you will be surrounded by...
-
Facility Sanitation Specialist
2 weeks ago
Cambridge, Massachusetts, United States Marriott Full timeJoin Our Team as a Facility Sanitation Specialist Company: Marriott Hotels Position Overview: At Marriott, we believe in creating a welcoming environment for our guests and staff. As a Facility Sanitation Specialist, you will play a crucial role in maintaining the cleanliness and hygiene of our facilities. Key Responsibilities: Ensure all areas are kept...
-
Hospitality Service Specialist
1 week ago
Cambridge, Massachusetts, United States Residence Inn by Marriott Full timePosition Overview:As a Hospitality Service Specialist at Residence Inn by Marriott, your role will encompass a variety of responsibilities aimed at enhancing the guest experience. You will be the first point of contact for our guests, ensuring they feel welcomed and valued.Key Responsibilities:1. Greet guests with a friendly demeanor and provide outstanding...
-
Hospitality Service Specialist
2 weeks ago
Cambridge, Massachusetts, United States Residence Inn by Marriott Full timeResidence Inn by Marriott - Front Desk Agent / ConciergeAs a Hospitality Service Specialist at Residence Inn by Marriott, your responsibilities will include:Welcoming Guests: Greet visitors with a friendly demeanor and deliver outstanding customer service.Check-in and Check-out: Manage the check-in and check-out processes with precision, ensuring all details...
-
Reservationist
1 month ago
Cambridge, United States Salt Fork Lodge Full timeOpen Interviews are Saturday March 16th 10a-2p at Salt Fork State Park lodge & conference center 2nd floor ball room. Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest satisfaction & Hotel revenues for all US Hotel...
-
Reservationist
1 month ago
Cambridge, United States Salt Fork Lodge Full timeOpen Interviews are Saturday March 16th 10a-2p at Salt Fork State Park lodge & conference center 2nd floor ball room. Reservation Agent Responsible for providing quality service and hospitality when answering incoming guest calls, securing guest reservations, and utilizing sales technics to maximize guest satisfaction & Hotel revenues for all US Hotel...
-
Safety and Security Specialist
1 week ago
Cambridge, Maryland, United States Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina Full timeJoin Our Team as a Safety and Security SpecialistAt Hyatt, we understand that our guests choose us for our dedicated and attentive team members who prioritize delivering exceptional service and memorable experiences.The Safety and Security Specialist plays a crucial role in ensuring the well-being of both hotel guests and staff. This individual will conduct...
-
Craft Cocktail Specialist
1 week ago
Cambridge, Massachusetts, United States Plow Restaurant Full timePLOW Restaurant is a unique dining experience, offering elevated New American cuisine in a charming 1800s-era feed mill setting. Located in the heart of Cambridge's downtown district, we attract guests from surrounding areas seeking exceptional food and an inviting atmosphere. We pride ourselves on our full bar program featuring handcrafted cocktails...
-
Hospitality Host
4 days ago
Cambridge, Massachusetts, United States Charles Hotel Full timeJob Summary:We are seeking a skilled and friendly Hospitality Host to join our team at The Charles Hotel. As the first point of contact for our guests, you will be responsible for providing a warm and welcoming experience from the moment they arrive.Responsibilities:Guest Greeting: Provide a prompt and gracious greeting to arriving guests, ensuring they feel...