Senior Security Systems Technician
1 week ago
Are you passionate about tackling new challenges daily? Do you possess strong collaboration and teamwork abilities? If you have a technical background and are eager to enhance your skills in CCTV, cabling, and Access Control systems, we want to hear from you.
We are seeking a Level 5 Technician who can support lead technicians effectively while also working independently with efficiency and organization. Become a vital part of our dedicated team and contribute to delivering outstanding service while addressing intricate physical security challenges.
Key Responsibilities
- Devote 70% of your time to Installation Projects.
- Allocate 10% of your time to Documentation and Project Deliverables.
- Spend 10% of your time traveling to Customer Sites.
- Dedicate 10% of your time to Technical and Cultural Development.
What You Will Do
- Carefully install and maintain both analog and IP-based CCTV systems, along with network video management software, access control systems, intercoms, data cabling, and related equipment.
- Regularly install, terminate, and test Category 5e/6 and Access control cabling in accordance with established standards and compliance with local regulations.
- Quickly troubleshoot malfunctioning equipment and adhere to the RMA process.
- Assist with telecom closet buildouts, including ladder racks, equipment racks, and wire management.
- Enroll cameras and doors in customer systems, program and troubleshoot CCTV and Access control devices, and install and configure wireless devices.
- Coordinate remote support needs and maintain responsibility for onsite customer communications.
- Practice workplace safety diligently, provide daily feedback to the team, and ensure high-quality customer service.
- Document client interactions and take photos as necessary.
- Track all travel time, on-site time, and breaks accurately.
- Proactively pursue certifications, clearances, and access credentials, and engage in self-paced training for various manufacturers.
- Safely travel to job sites for installations and service calls, deliver equipment, and manage vehicle inspection reports.
Your Qualifications
- High School Diploma or equivalent.
- Minimum of 5 years' experience in low-voltage electronics.
- Preferred certifications in Genetec, Axis, Hanwha, or Galaxy.
- Experience or willingness to learn advanced system programming and basic engineering practices, including:
- Genetec
- Feenics
- Milestone
- ONSSI
- Identicard
- Galaxy Axis
- Hanwha Wave
- BICSI Tech
- Comfortable working at heights using ladders and lifts.
- Strong verbal and written communication skills.
- Familiarity with Microsoft Suite tools (Outlook, Excel, Word, and Visio).
- Ability to lift over 60 pounds.
- Experience with Local Area Networks (LAN), including Subnets, Switches, and Routers.
- Experience installing conduit (EMT/PVC).
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