IT Support Specialist

3 days ago


Elizabethtown, Kentucky, United States Tech Bridge USA Full time
Job Description

We are seeking an IT Support Consultant to provide technical assistance with computer hardware and software.

Responsibilities:

  • Provide technical support to clients via phone, in person, or electronically.
  • Recommend hardware and software improvements to enhance client experience.
  • Track customer issues and resolutions to ensure timely and effective support.

Qualifications:

  • Previous experience in IT, customer service, or related fields.
  • Ability to build rapport with clients and provide exceptional customer service.
  • Strong troubleshooting and critical thinking skills to resolve complex technical issues.
  • Positive and professional demeanor to ensure a high level of client satisfaction.
  • Experience using Azure AD to manage client systems and data.

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