Team Leader

2 weeks ago


Columbia, South Carolina, United States Wing Stop - Sizzling Platter Full time

About Wingstop:

At Wingstop, we are dedicated to crafting unforgettable experiences for our guests. As a leading quick-service restaurant chain, we pride ourselves on our commitment to excellence and the growth of our team members.

Position Overview:

The Shift Supervisor plays a crucial role in managing the daily operations of a Wingstop location. This position is ideal for individuals who possess a leadership mindset and are eager to develop their management skills within our organization.

Key Responsibilities:

Fostering Exceptional Experiences:

  • Embrace our mission to deliver outstanding experiences for both team members and guests.
  • Motivate your team to recognize the importance of their contributions in creating memorable moments.

Promoting Team Development:

  • Lead by example, showcasing our commitment to the personal and professional growth of team members.
  • Encourage a culture of continuous improvement, providing support and mentorship to help individuals reach their potential.

Guest-Focused Service:

  • Ensure every guest interaction is characterized by warmth and enthusiasm, striving to exceed expectations.
  • Address guest feedback with empathy, transforming challenges into opportunities for enhanced service.

Operational Excellence:

  • Collaborate with your team to maintain high standards of quality, consistency, and safety.
  • Implement best practices to ensure a clean and inviting environment for all.

Brand Advocacy:

  • Act as a brand ambassador, embodying the Wingstop identity in all operational aspects.
  • Translate our mission into actionable steps that align with our brand values.

Empowering Team Success:

  • Provide clear direction and set achievable goals for your team.
  • Recognize and celebrate team achievements, reinforcing the significance of their roles.

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