Housekeeping Operations Manager

4 days ago


Atlanta, Georgia, United States FORTH Atlanta Full time
Job Summary

FORTH Atlanta is seeking a highly skilled Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and quality in our luxury hotel and members club.

Key Responsibilities
  • Department Management: Coordinate and supervise a team of housekeeping staff to ensure efficient and effective operation of the department.
  • Quality Control: Conduct regular inspections of rooms, public areas, and back-of-house to ensure brand standards are maintained.
  • Supply Chain Management: Facilitate the ordering of supplies to maintain par levels and ensure purchasing is within budget.
  • Employee Development: Motivate, train, and evaluate housekeeping staff to ensure they have the skills and knowledge needed to deliver exceptional service.
  • Customer Feedback: Review customer comments and feedback to identify areas for improvement and implement solutions to prevent recurring dissatisfaction.
Requirements
  • Language Skills: Basic English language skills.
  • Experience: Previous housekeeping or cleaning management experience required.
  • Availability: Willingness to work weekdays and weekends, with flexibility in work schedule.
Benefits
  • Comprehensive Benefits: Full comprehensive benefits package including health, vision, dental, and life insurance.
  • Retirement Plan: 401(k) retirement savings plan.
  • Time Off: Paid vacation, holiday, personal, and sick days.


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