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Housekeeping Operations Manager

2 months ago

Atlanta, Georgia, United States AMB Sports & Entertainment, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at AMB Sports & Entertainment, LLC. As a key member of our facilities management team, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our facilities are maintained to the highest standards of cleanliness and safety.

Key Responsibilities
  • Supervise and Coordinate Housekeeping Activities: Supervise, instruct, and establish work schedules and daily work assignments for full-time and part-time housekeeping associates in designated zones/locations. Oversee the safe use of cleaning equipment and cleaning supplies.
  • Inspect and Report on Cleaning Quality: Inspect completed work to ensure it meets the standards of AMB/MBS and submit end-of-shift reports.
  • Maintain Clean and Organized Facilities: Ensure that housekeeping/janitorial closets, storerooms, and RRR (R3) spaces are always kept in clean and orderly condition.
  • Monitor Inventory and Communicate Needs: Monitor inventory quantities of remote housekeeping storerooms in assigned locations and communicate needs to the Housekeeping office to maintain proper readiness levels.
  • Coordinate Deep Cleaning Activities: Coordinate and execute annual project deep cleaning activities with the Manager of Housekeeping Services.
  • Report Damage and Defects: Report building/room/space damage or defects to the Housekeeping office for entry into the work order system.
  • Recognize and Reward Associates: Recognize associates through our Values in Action program for associates who live our values in exemplary ways.
  • Support Manager's Pre and Post-Event Huddles: Support the Manager's pre and post-event team huddles and debriefs by sharing best practices, updates, and event information as relevant for staff's knowledge.
Qualifications and Education Requirements
  • Minimum 2 Years of Experience: Minimum 2 years of experience in a building or project of significant scale and complexity.
  • Knowledge of Housekeeping Practices: In-depth knowledge of commonly used housekeeping/janitorial practices, procedures, and concepts.
  • Strong Supervisory Skills: Strong supervisory skills, ability to delegate responsibilities.
  • Communication Skills: Ability to interpret Event Outline releases and coordinate daily work response. Excellent communication skills (both written and presentation).
  • Valid Driver's License: Valid Driver's License and clean driving record.
  • Bi-lingual Desired: Bi-lingual (Spanish) desired.
  • Flexibility and Availability: Ability to work flexible/long hours including evenings, weekends, and holidays.