Delinquent Account Manager
3 days ago
The Delinquent Account Manager position at Aberdeen Enterprizes Inc. offers a unique opportunity to make a significant impact in your community. Estimated salary range for this position is $45,000 - $65,000 per year.
You will be responsible for analyzing delinquent customer accounts, negotiating and establishing payment arrangements, and coordinating with internal and external departments to resolve outstanding balances. Your ability to provide excellent customer service while maintaining a positive attitude in challenging situations will be key to your success.
Key Responsibilities:
- Assess and analyze delinquent customer accounts to determine appropriate action
- Contact defendants to negotiate and establish payment arrangements
- Maintain accurate records of customer contacts and payment agreements
- Collaborate with internal departments to resolve balance/payment disputes
- Monitor and track payment progress and follow up with defendants as needed
- Provide exceptional service while effectively managing challenging situations
Requirements:
- Minimum high school diploma or equivalent
- Strong communication skills, both written and verbal
- Excellent problem-solving and negotiation abilities
- Proficient in Microsoft Office Suite and experience with collections software preferred
- Ability to multi-task and prioritize work in a fast-paced environment
- Detail-oriented with strong organizational skills
About Our Company: Aberdeen Enterprizes Inc. is a dynamic and growing company in the telecommunications industry, offering a competitive salary and opportunities for growth and development.
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